CUSTOMER'S DATRON DBS 3000 :: Industrial Electronic Repair

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CUSTOMER'S DATRON DBS 3000

  Posted by STAN HOYLE NORTHWEST SATELLITE on Monday, March 19 2007

CUSTOMER NAME FRANK SIMPSON
MCLEANSVILLE NC 27301
PHONE 336-449-7162

HE SAID DIRECTV SERVICE CONTRACT TEC CAME BY AND DIAGNOSED
HIS DBS 3000 THAT IS WAS THE POSITIONER UNIT NEEDED UPDATED
SOFTWARE. CUSTOMER SAID HE TALKED TO A LOT OF DIRECTV SUPERVISORS AND THEY ARE IN THE PROCESS OF SENDING HIM A
DIFFERENT RECEIVER THAT HAS THE SLOW SPEED DATA PORT. JUST IN CASE THE RECEIVER IS THE PROBLEM AND NOT THE POSITIONER UNIT.
HE SAID IT LOCKS IN ON 110 SATELLITE RATHER THAN THE NORMAL 101.
I ASKED HIM IF THE POSITIONER UNIT HAD A MANUAL OVER-RIDE OR AZMUTH AND ELEVATION BUTTONS OR UP-DOWN--LEFT RIGHT. HE SAID "DON'T KNOW' SAID HE WILL RESEARCH HIS PAPERWORK OR OPERATORS MANUAL AND LET ME KNOW WHEN AFTER I SURF AROUND AND CALL HIM BACK.

THANK YOU
STAN HOYLE



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