Troubleshooting Rittenhouse: Common problems and repair info

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Rittenhouse Service & Repair Forum

We purchased our present home in 1998. It was custom built in 1983 with many upgrades that were available at that time. Unfortunately since we have lived here the system does not work. The main unit is 17\' wide and 9\" tall. There are 12 units scattered throughout the house. They each measure 7.5\" tall by 8\" wide. I think what we have may be on the large size as far as the measurements of each room speaker and the main system as well. because of this we are afraid we are looking at a major renovation to replace it. New drywall and all that. Is there a possibility that it can be repaired or does Rittenhouse have a replacement that would fit? Please advise.Thank you,Marie Gunderman

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— Posted by Marie Gunderman on 2007-11-26

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#Rittenhouse by Bernard Zeifang on 2014-02-18 15:19

Please provide information needed to ship my unit to you for repair estimateand possible repair.I am assuming you need only the radio(master unit).Thank you!

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#Rittenhouse by Hans Otto Mertens on 2008-01-01 23:36

The main unit needs repair!H.O.Mertens

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#Rittenhouse by bill whitacre on 2013-11-16 18:30

need to reconnect wires to front, rear & trans positions.

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#Rittenhouse by Harry Yagi on 2017-05-11 12:40

Due to the worn-weakened spring on the hitting bar which do not pop out from the solenoid hole. Do you sell the spring or the entire solenoid with the hitting bar?

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#Rittenhouse by Richard Baer on 2012-03-06 23:58

This unit puts out a chirping sound (Similar to sound of a smoke alarm) on a continuous basis, one chirp about every 30 seconds. Please advise what I should do, short of disconnecting the unit, to stop this annoying sound.Thank you,Richard Baer

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#Rittenhouse by John Medina on 2013-02-22 19:58

Ubit was working fine, decided to hook up old style HI-FI unit per instructions and started blowing fuses. Looks like I created a short! Can you give me an idea of cost to repair and shipping charges? Thanks, John Medina

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#Rittenhouse by Glenn Loiselle on 2012-08-09 11:51

I have a circa 1977 Artolier Lighting and Sound door Chimes / door bell / wall clock that HUMMS all the time. MODEL # C8633Can it be repaired?

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#Rittenhouse by charles dellasala on 2009-08-08 20:37

7th chime does not work can plunger be lubed if so with what

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#Rittenhouse by Bob on 2007-04-07 23:14

We have the same system in our home. Did you find any compatible system? Did you replace your system? If so, what system did you use? Thank you. We need to replace everything except the wiring.

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#Rittenhouse by TONY HOVANEC on 2011-08-09 16:09

HAD LIGHTNING STRIKE AND WOULD LIKE TO REPLACE IF YOU HAVE A RETRO UNIT TO REPLACE IT THANK YOU

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#Rittenhouse by FLORENCE LUM on 2010-01-22 03:42

Is there someone in Honolulu, HI whom I can contact to test and repair my intercom, and replace my ON/Off switch @ the MASTER SPEAKER?We have enjoyed our unit for many years, since 1968.

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#Rittenhouse by Tracy BROWNING on 2017-01-13 09:02

I have an old Rittenhouse door chime that is missing it's tubular bells. Home built in 1932. Chime cover has two decorative brass musical notes and a few horizontal brass what look like pinstripes. After researching, I believe it's 30's vintage and original to the home. I would love i…Purchase or Repair:

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#Rittenhouse by peter oliver on 2009-07-16 23:50

I am looking for a remote button for this system.Would possibly trade a receiver unit as I have extra.

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#Rittenhouse by Emily Gladden on 2016-10-16 21:20

When you press our door bell button a chime is not coming out of the box in the outlet.

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#Rittenhouse by Kathy Grant on 2018-09-24 16:43

I recently purchased an older home that has a Model # RC-475 - 16 volt door chime that works fine, but lacks the cover. Is it possible to purchase just a cover from you or is something like this no longer available. Amazon has one but the mfg. dimensions wouldn't fit. As close as I can measure …Purchase or Repair:

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#Rittenhouse by John Zeitler on 2012-12-05 22:32

I am looking for the cover that is a black plastic 8 3/8\" wide, 5 1/2\" high, and 2 1/8\" deep. Any idea where I can find a suitable replacement? Thanks.

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#Rittenhouse by Melvin Chrisman on 2007-02-24 22:05

I have a radio intercom unit that needs to be updated.

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#Rittenhouse by dave walters on 2008-10-24 14:59

Just wondering i have a rittenhouse system rcm-1 and the intercom system part does not seem to be working. We can broadcast for the main unit and it is heard in the other units but when we try to broadcast from one of the other units to the main you can not hear the person ? Anysuggestions or do you…Purchase or Repair:

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#Rittenhouse by Bob Murley on 2014-10-31 04:57

Is the volume of the chime adjustable?

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#Rittenhouse by Tom Gleason on 2011-03-31 01:27

Looking for a sequencer box for a model 552 doorbell chime. I know they are rare. Does somebody make a retro fit or do you have a good used one. If none of the above then how about schemetics and I will get one made. Thanks-Tom

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#Rittenhouse by Eric Zetterberg on 2011-02-11 19:49

I have three doorbells connrcted to chimes but only one works, any suggestions?

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#Rittenhouse by Franklin D Bamsey on 2011-08-30 18:30

I have an Emerson Door Bell C 8204 and it is not working. Need a response to this E- mail please.

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#Rittenhouse by Jessica Memmott on 2010-07-22 18:45

My model 552 is not working. Licensed Electrician checked it out and it need replacement parts. I want to keep actual doorbell, because of sentimental reasons.

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#Rittenhouse by Craig on 2018-12-27 00:39

I have a 620R, but your post was a long time ago. Did you get an answer?

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#Rittenhouse by sonny sadler on 2011-11-21 16:12

i would like to have an updated model the one i have was installed in 1977 it makes noise, drifts off stations all controls are noisey and sound is garbled. can you tell me where to get help.

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#Rittenhouse by Art on 2011-02-07 18:45

My dad just passed away and I\'m moving his Rittenhouse Westminster clock/chime from his place to mine before selling the house. I believe it is a model 631 or 632 but I\'m not sure - WHERE CAN I FIND THE MODEL NUMBER? (I\'ve seen pics of what appear to be identical units labeled 631/632).I\'ve got …Purchase or Repair:

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#Rittenhouse by MARK WILSON on 2011-01-12 14:35

This is a Mechanical doorbell with Electronic Control Board. I need Someone to give me an estimate for repair or tell me where I can get parts for this device. Thanks, Mark Wilson

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#Rittenhouse by David Peterson on 2006-03-01 03:17

The reception is pretty poor and weak on the volume. Do your know if there is an transisterized replacement receiver that will fit into the 1970\'s model. Thanks, David......

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#Rittenhouse by Mark Danko on 2015-09-10 19:17

Hi, need repair to this unit, sound cuts in and out when volume control knob is turned/wiggled. Moving molex 5 pin connector on circuit board also causes power to cut in and out. Mode delector knob has become stiff to operate. Please send estimate if repair is possible, thanks

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#Rittenhouse by elena fernandez on 2015-02-27 06:07

Hi there, I'm interested in purchasing the Rittenhouse C8578-1 135-7351-01 door chime. Could you please provide me with information on pricing and availability? I'm looking to source one quickly. Thank you!

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#Rittenhouse by ann chamberlin on 2010-03-07 15:43

Jennifer Walker:Did you ever figure out what to do about replacing your Rittenhouse unit? I\'m in the same boat!Any ideas or products you have come across on your own would be appreciated

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#Rittenhouse by IRA G NICHOLS on 2025-07-08 20:58

I have a rittenhouse model c8204 that stopped working, had been working for years. New outside doorbell installed my be the cause.Can I test the bell by shorting the two screw terminals on the rittenhouse inside unit.

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#Rittenhouse by Romeiser on 2015-01-12 13:41

There is a malfunction in the Rittenhouse C8578-1 135-7351-01 door chime, disrupting the production line. Immediate repair is required to resume operations

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#Rittenhouse by isagani l. cua on 2015-03-13 18:40

Sir: Please help me diagnose the problem of my C8204 door chime, andthis morning I heard a noisy sound from the unit. And please give menearest service center here in Chino hills, CalifornialThanks

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#Rittenhouse by Paul E. Nelson on 2009-01-19 18:06

Our house came with this intercom system. Very Old I suspect. Is there anyone who could furnish me with a copy of the ownual\'s manual-instructions? Paul

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#Rittenhouse by Debbie Solovey on 2014-10-25 01:56

Hello, I am living in the house I grew up in and all of a sudden I noticed thatthe front doorbell was not working. The side doorbell hasn\'t worked for a long time. I have done some research so I will give you the information I have.Nutone Chime Signal, made in USA 1952, Model K 26 902 or 002It is a…Purchase or Repair:

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#Rittenhouse by sheila on 2011-09-05 18:24

Would you know where i can find a C8931R?

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#Rittenhouse by Peter Taylor on 2013-02-15 23:47

I have a Ritten House Master Model 631 & 632 in my shop for repair. I would like to obtain a service manual for this item. Please advise if this is available. The clock is in bad shape as it fell of a wall and is in many pieces. Some of which I shall need to purchase.Please advise Peter TaylorTaylor…Purchase or Repair:

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#Rittenhouse by Ron Abrams on 2009-02-18 02:03

I\'m working on a unit which has been in the family for years.Emerson- Rittenhouse RC 633, 16 voltOne of the solenoid/hammers don\'t work. Seems that the hammer is jammed in the tube. I\'d like to replace the solenoid. How may I order another one.Ron 305 803-5441

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#Rittenhouse by Ken Selinger on 2012-06-06 02:03

We have an older intercom system M9325 stations, M9318, and M9322. We are wondering if there is anything we can do to reduce the standing hum.Thanks

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#Rittenhouse by Paul Winchock on 2018-10-15 21:41

I have a Rittenhouse 550, 551 doorbell chime.The unit itself works fine. What I am missing (which someone was supposed to nor trash) is the transformer that sequences the chimes. Do you have a transformer for this that will work? And if so, obviously, what would one cost?Thank you for taking the tim…Purchase or Repair:

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#Rittenhouse by Sandra on 2015-02-13 19:13

Our old doorbell cover on our doors is broken, how and where can we find new or different( maybe clear plastic cover) for the doorbell Thank you

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#Rittenhouse by Earl Miller on 2012-10-11 01:23

Is there a new updated unit (with new bells & whistles) that can use the existing wiring and wall recesses of the old units. If so, where can I get them and what would be a ballpark pricing? Thanks

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#Rittenhouse by Sylvia on 2016-02-03 03:15

4 out of 10 times whenever I press the button it works.How do I know if the transformer that needs replacement or if the wiring itself that went wrong? I have replaced the button and it should not be the problem itself.How much would it cost if you send someone to fix it?Thanks.—> …Purchase or Repair:

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#Rittenhouse by martin stacy on 2015-11-30 23:17

Hi, I just moved into house with Artolier Musician M7011 by Rittenhouse which doesn\'t work. I know you don\'t know why it doesn\'t work but any ballpark guesses at repair cost if I ship it to you? My zip is 516539 thx

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#Rittenhouse by Albert M. Brien on 2012-07-29 04:52

I have an older system, it was still working but when a water pipe broke behind my kitchen wall, it soaked the unit and ruined it. I want to know how much it would cost to have it replaced so I can get back the intercom and music function. Thank youAlbert Brien

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#Rittenhouse by Roy Snelgrove on 2011-02-24 02:47

The door chime is not working properly in that some of the hammers are not striking properly. sometimes they reach the tubes and sometimes not. They are all active but not as strong as they should be .I have turned down the adjuster and none strike and when turned up, it is as I have described . The…Purchase or Repair:

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#Rittenhouse by SUSAN R BOYD on 2006-05-16 13:16

My mom and dad has an old (approx.37yrs) rittenhouse intercom system and they need a replacement bulb for the main unit. I\'ve tried searchingonline but since mom nor dad know the exact part # i\'m having no luck.Dad said it was a low wattage pilot lamp?? GE19 or R19???? Any help you can offer would…Purchase or Repair:

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#Rittenhouse by Doug on 2011-10-01 20:21

I currently have this unit for sale on ebay. the wiring is simply two wires from the 16v transformer to the appropriate screw terminals on the printed circuit board and then the \"switch leg\" from each door bell button at the doors you are using attached to the corresponding terminal screw as label…Purchase or Repair:

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#Rittenhouse by Francis Roberts on 2007-05-24 22:32

Need new springs for the hammers. This is an old door bell and it has lasted about 40 years. The new ones are sick. This is the best I have heard and would like to keep it another 40 years.

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