Cerberus Pyrotronics for Service call 1-336-969-0110 at Industrial Electronics Repair

Cerberus Pyrotronics Service & Repair Forum

HiiI am facing problems in connecting Fire alarm controlunit MXL MMB 2 panel to my PC. Actually i have connected the RS-232 serial port to my pc and RJ-45 to MXL panel.whenever i am trying to connect to panel through CSGM software it gives me ERRROR-7 , but this problem is present in 1 only central. In the second central the connect is functionally whit my pc. The communication between central 1 and central 2 is ok.I am using Windows XP on my PC , whether i should use Windows 98 to connect ?or is there any other solution to it.Thanks

— Posted by Matteo on 2009-08-07

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If you need your Cerberus Pyrotronics unit tested or repaired,
give us a call at 1-336-969-0110.
We offer fair estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110

Recent 21 Comments

#Cerberus Pyrotronics by ravi on 2007-10-10 16:40

kindly please provide contact emails for purchase cerberus pyrotronics fire alarm product.regardsravi

#Cerberus Pyrotronics by Greg Brannigan on 2008-05-08 08:31

Please help, I\'m trying to find the cable or pin outs to make a cable to connect a mxl fire panel to a laptop running the CSGM software.thanking you.

#Cerberus Pyrotronics by Dan Marr on 2008-10-05 00:08

Greg,the Siemens CSGM software connects through a device called an XND. This is not a USB to Serial Converter but rather has a DOS Serial driver needed for the CSGM Program to work. The driver doesn\'t ship with the Windows XP software which is why they have the XND.If your trying to connect to the ...
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#Cerberus Pyrotronics by Greg Brannigan on 2008-10-26 10:08

Hi Dan,thanks for your reply I have the cgsm software on a win 98 laptop running in dos and was looking for the cable or pinouts for the cable to connect to the rj11 port on the mxl panel.

#Cerberus Pyrotronics by Orvelle Sabellano on 2008-11-05 03:03

Other than the local MXL distributor, where else can I get CSGM Software and CONNECTOR (between laptop and fire panel)? What kind of connector would that be? Is there anything else I need to be able to access programming of the panel?Please help.

#Cerberus Pyrotronics by erol on 2008-12-05 02:21

hi greg,give me your email address if you still need help for subject above,i will sent drawing to you for free :)

#Cerberus Pyrotronics by IBRAHIM A KHAWAHER on 2009-05-15 08:24

PLEASE SEND ME CSGM PROGRAM AND MANUAL

#Cerberus Pyrotronics by German Perez on 2009-06-30 23:42

Hello, I´d like to now how get service information (manuals) for this fire panel. Also, how to get test software.Regards,German.

#Cerberus Pyrotronics by Matteo on 2009-08-07 13:17

HiiI am facing problems in connecting Fire alarm controlunit MXL MMB 2 panel to my PC. Actually i have connected the RS-232 serial port to my pc and RJ-45 to MXL panel.whenever i am trying to connect to panel through CSGM software it gives me ERRROR-7 , but this problem is present in 1 only central....
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#Cerberus Pyrotronics by Eduardo Palacios on 2009-09-24 00:07

tengo un panel MXL que debo de programar y no tengo el manual por favor pueden ustedes enviarmelo o decirme cuanto me cuesta gracias

#Cerberus Pyrotronics by Alexandre Moreira on 2011-02-25 18:00

Boa tarde, gostaria de saber se vocês me enviaria o manual de operação da central modelo Cerberus Pyrotronics MXLaguardo resposta desde já muito obrigado

#Cerberus Pyrotronics by Victor Cox on 2011-05-18 17:30

Do you sells parts as well or only do reapirs. I have a customer is needs just (1) of a C-P part #DB-4TF. It is a mounting base, flush.You can e-mail me or call me at 501-376-0391.Thank you,Victor Cox

#Cerberus Pyrotronics by Luke Bousa on 2011-06-23 02:36

Can you see a trouble log when your in walktest on a Cerberus MXL after doing an inspection.

#Cerberus Pyrotronics by nils petterson on 2011-07-26 01:02

helloiwe need to reprogram an siemens fire alarm panel, we don\'t have the panel access codeplease confirm if you may helpwe are in Panamabest regardNils Petterson

#Cerberus Pyrotronics by yerko cherkashin on 2011-10-04 18:01

hola nesesito el cable de comunicacion para poder programar un MXL v

#Cerberus Pyrotronics by john ravi on 2012-02-13 09:57

please send contact email addrs for send our request

#Cerberus Pyrotronics by kyongwon.baek on 2012-02-22 09:27

Please........I am employing MXL reception group.I request manual and CSGM.

#Cerberus Pyrotronics by kyongwon.baek on 2012-02-24 15:19

Hello...I wish to learn CSGM.I request MXL CSGM software and manual.

#Cerberus Pyrotronics by Alex on 2012-07-04 20:14

Pls Help! I need CSGM software for MXL panel!

#Cerberus Pyrotronics by AJIT on 2012-10-31 06:34

Pl. inform me contact of service engg . to get repair cerebrus fire panel in India ,mumbai

#Cerberus Pyrotronics by loveawake.ru on 2022-01-21 23:39

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Tobaccoville, NC 27050
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