Cerberus Pyrotronics Service & Repair Forum
Greg,the Siemens CSGM software connects through a device called an XND. This is not a USB to Serial Converter but rather has a DOS Serial driver needed for the CSGM Program to work. The driver doesn\'t ship with the Windows XP software which is why they have the XND.If your trying to connect to the printer port that\'s a different story. You can do this using Hyper Terminal provided that configuration file in the MXL is setup for a printer port.This however won\'t provide access to the CSGM Software.Considering this was originally posted in May of this year, I\'ll assume you\'ve gotten the information you were looking for.
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If you need your Cerberus Pyrotronics unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110
Recent 21 Comments
Hello, I´d like to now how get service information (manuals) for this fire panel. Also, how to get test software.Regards,German.
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Greg,the Siemens CSGM software connects through a device called an XND. This is not a USB to Serial Converter but rather has a DOS Serial driver needed for the CSGM Program to work. The driver doesn\'t ship with the Windows XP software which is why they have the XND.If your trying to connect to the …Purchase or Repair: 
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hi greg,give me your email address if you still need help for subject above,i will sent drawing to you for free :)
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kindly please provide contact emails for purchase cerberus pyrotronics fire alarm product.regardsravi
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Pl. inform me contact of service engg . to get repair cerebrus fire panel in India ,mumbai
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Boa tarde, gostaria de saber se vocês me enviaria o manual de operação da central modelo Cerberus Pyrotronics MXLaguardo resposta desde já muito obrigado
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Can you see a trouble log when your in walktest on a Cerberus MXL after doing an inspection.
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HiiI am facing problems in connecting Fire alarm controlunit MXL MMB 2 panel to my PC. Actually i have connected the RS-232 serial port to my pc and RJ-45 to MXL panel.whenever i am trying to connect to panel through CSGM software it gives me ERRROR-7 , but this problem is present in 1 only central.…Purchase or Repair: 
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Please help, I\'m trying to find the cable or pin outs to make a cable to connect a mxl fire panel to a laptop running the CSGM software.thanking you.
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tengo un panel MXL que debo de programar y no tengo el manual por favor pueden ustedes enviarmelo o decirme cuanto me cuesta gracias
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Hi Dan,thanks for your reply I have the cgsm software on a win 98 laptop running in dos and was looking for the cable or pinouts for the cable to connect to the rj11 port on the mxl panel.
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Other than the local MXL distributor, where else can I get CSGM Software and CONNECTOR (between laptop and fire panel)? What kind of connector would that be? Is there anything else I need to be able to access programming of the panel?Please help.
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Do you sells parts as well or only do reapirs. I have a customer is needs just (1) of a C-P part #DB-4TF. It is a mounting base, flush.You can e-mail me or call me at 501-376-0391.Thank you,Victor Cox
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helloiwe need to reprogram an siemens fire alarm panel, we don\'t have the panel access codeplease confirm if you may helpwe are in Panamabest regardNils Petterson
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