Rittenhouse for Service call 1-336-969-0110 at Industrial Electronics Repair

Rittenhouse Service & Repair Forum

We purchased our present home in 1998. It was custom built in 1983 with many upgrades that were available at that time. Unfortunately since we have lived here the system does not work. The main unit is 17\' wide and 9\" tall. There are 12 units scattered throughout the house. They each measure 7.5\" tall by 8\" wide. I think what we have may be on the large size as far as the measurements of each room speaker and the main system as well. because of this we are afraid we are looking at a major renovation to replace it. New drywall and all that. Is there a possibility that it can be repaired or does Rittenhouse have a replacement that would fit? Please advise.Thank you,Marie Gunderman

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— Posted by Marie Gunderman on 2007-11-26

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If you need your Rittenhouse unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110

Recent 312 Comments

#Rittenhouse by scott grim on 2009-07-22 11:43

I\'ve recently come in the possesion of an emerson-rittenhouse model 633 door chime and clock. Somebody must have placed 120volts of power to the 16 volt circiut burning out all the electronics. I need all the electrical components including the hammars and motors. if anyone knows where i can get pa…Purchase or Repair:

#Rittenhouse by Mark Palmer on 2012-09-06 21:18

I have 2 Rittenhouse intercom speakers that need to be replaced. They both measure 9 1/4\" long. 6 1/4\" wide and 3 1/2\". Do yo have suitable replacements? If so, how much are they? Price of each unit, tax if aplicable and shipping charges for a total net price.Thanks in advance for your prompt rep…Purchase or Repair:

#Rittenhouse by Dan Mazzola Sr on 2020-05-31 15:36

I’m in need of a sequence timer for the above mentioned Emerson Rittenhouse clock/chimePlease advise on getting 1 of them by email or by calling me at 617/590-3509New or reconditioned

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#Rittenhouse by van Aree on 2009-02-26 20:19

I am looking for a copy of Rittenhouse rm5 house intercom owner\'s manual.

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#Rittenhouse by Robert King on 2010-08-02 01:52

I know this chime assembly is very old but is there a replacement kit for the hammers. they are sticking and perhaps the springs are just too soft. I\'d appreciate any help you can give me.

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#Rittenhouse by IRA G NICHOLS on 2025-07-08 20:58

I have a rittenhouse model c8204 that stopped working, had been working for years. New outside doorbell installed my be the cause.Can I test the bell by shorting the two screw terminals on the rittenhouse inside unit.

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#Rittenhouse by Robin Campbell on 2017-09-10 05:21

I have a Rittenhouse master model 550 and 551 doorbell to be tested and repair if needed.

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#Rittenhouse by lausanne walter on 2008-08-03 14:55

I have about a 1984 model, 16.5 inches by 9 inch am/fm intercom unit........unit does not work anymore. Cannot pick up radio stations by dialing the knob......do you have a replacement unit that would fit this spot? Or is it repairable?Lausanne

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#Rittenhouse by Patsy Goodwyn on 2014-09-27 23:39

We need to replace the long tubes on these chimes. They are look bad and we have lost one of them. Do you have the 4 tubes to replace the old ones with? If so, how much are they? Patsy

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#Rittenhouse by Bill Chellberg on 2010-09-18 22:20

What transformer do I need for this?Thanks

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#Rittenhouse by Candy Cicoria on 2011-07-14 01:45

I recently moved into a house that has the Rittenhouse All Transistor RCM-1 system in every room. It\'s obvious this system has not worked in a few years, but I want to repair it and keep it with the time of the home. A newer system would take away from it\'s appeal. Is there anyone in the Tulsa, OK…Purchase or Repair:

#Rittenhouse by Ron Abrams on 2009-02-18 02:03

I\'m working on a unit which has been in the family for years.Emerson- Rittenhouse RC 633, 16 voltOne of the solenoid/hammers don\'t work. Seems that the hammer is jammed in the tube. I\'d like to replace the solenoid. How may I order another one.Ron 305 803-5441

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#Rittenhouse by rosemary ortiz on 2009-11-11 22:30

we can not get it to chime in sequence. if doorbell is pressed it chimes once (#4).

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#Rittenhouse by Paul Winchock on 2018-10-15 21:41

I have a Rittenhouse 550, 551 doorbell chime.The unit itself works fine. What I am missing (which someone was supposed to nor trash) is the transformer that sequences the chimes. Do you have a transformer for this that will work? And if so, obviously, what would one cost?Thank you for taking the tim…Purchase or Repair:

#Rittenhouse by Dave Spieker on 2017-11-06 22:05

I am looking for a Rittenhouse Chime Receiver Model C8931R. Would you have one available for purchase or can you direct me to a person or another company that may have one available. Thank you!

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#Rittenhouse by Gary Bowles on 2012-07-17 00:01

Need a wiring diagram to an intercom with a doorbell.Artolier Lighting & Sound Div.Rittenhouse OperationsHonoye, NYmodel: M7034serial: (stamped) 202 (hand written) 0 2234-1748The intercom is powered by a 16 volt transformer on a closet wall. The standard 2-tone doorbell is in the hall. The base unit…Purchase or Repair:

#Rittenhouse by Tedd Boomershine on 2012-04-22 21:49

The clock works fine. Three of the door chimes work, but the fourth and fifth strikers do not work. Do you repair and or have parts to recondition? Thanks, Tedd

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#Rittenhouse by Bob Przybylski on 2018-11-28 01:06

I have a Rittenhouse door bell model c8355 and the transformer (that is what I think it is) has failed & does nothing but hum. Can I get a new transformer? or can I buy a replacement at the local home depot or Lowes?

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#Rittenhouse by Jeff Swiger on 2009-12-09 21:38

I would like to replace my working existing RMC-4 rittenhouse intercom with a compatible unit. While using the existing wires? Suggestions _ and would you be interested in the old unit and speakers - 8 + 1 doorThanks,

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#Rittenhouse by Richard Greene on 2008-12-30 17:19

I own a late 60\'s Emerson Rittenhouse Model RC633 door bell Chime.The clock works fine but the door bell doesn\'t.I believe there is a problem with the motor.Can I have this unit repaired and approximately the cost?

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#Rittenhouse by Virginia Melchi on 2011-05-25 22:34

Purchased a use Rittenhous Westminster door chime / clock; Tetechron Motored, model #8633. I need a wiring diagram for this unit.Thank you,Virginia Melchi

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#Rittenhouse by Clay Johnson on 2015-03-08 20:13

Please provide information or assistance regarding Rittenhouse part number C8578-1 135-7351-01, described as a door chime. Thank you.

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#Rittenhouse by Albert M. Brien on 2012-07-29 04:52

I have an older system, it was still working but when a water pipe broke behind my kitchen wall, it soaked the unit and ruined it. I want to know how much it would cost to have it replaced so I can get back the intercom and music function. Thank youAlbert Brien

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#Rittenhouse by vero cho on 2007-06-19 19:49

sheetrocking my house after it was flooded by katrina, the contractor stupidly threw away the master station to my doorbell/radio/intercom system which rendered the system inoperable. i have asked an electrician friend to look at it and he cannot find a suitable retrofit. we will have to replace the…Purchase or Repair:

#Rittenhouse by Scott Poulos on 2009-05-23 13:59

I am looking for a replacement unit or one that is compatable and larger to cover existing hole. please respond even if you are not interested or cant get what I need so I can try elsewere.

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#Rittenhouse by Ellen on 2011-12-23 17:22

The installation manual has been misplaced and I am not sure which wires go to which connection. There is a red wire, a black wire, and a yellow with a green wire. The places to connect are for the front, rear, and transformer. Please advise. Also, there is a possibility that the transformer doesn\'…Purchase or Repair:

#Rittenhouse by Larry Yudkowitz on 2020-05-13 00:16

I have Model 380 16V. I had connected it ot a Ring Video 2 Doorbell and it worked fine for several months. Now there is a loud humm coming from the chime. I think the Ring ihas a problem. Ring says the chime may not be compatible. Ring says the model 382 is compatible. Whould you know the difference…Purchase or Repair:

#Rittenhouse by Diane P on 2019-05-22 14:20

I have a rittenhouse westminister door chime master model 631 and 632 that I removed from my family home when it was being sold. I have everything except the Rittenhouse no. 42 transformer, which is need before the electrician can install it in my home. Do you have this transformer or know where I c…Purchase or Repair:

#Rittenhouse by ann chamberlin on 2010-03-07 15:43

Jennifer Walker:Did you ever figure out what to do about replacing your Rittenhouse unit? I\'m in the same boat!Any ideas or products you have come across on your own would be appreciated

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#Rittenhouse by stan Mc Neely on 2014-02-21 17:39

some ONE TOOK MY 577 Apart, I need a picture of how the Chimes goback on the unitTHANKS

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#Rittenhouse by arnny on 2009-04-14 22:14

I need a power suply for my Emerson-Rittenhouse model RC 633

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#Rittenhouse by Mark Danko on 2015-09-10 19:17

Hi, need repair to this unit, sound cuts in and out when volume control knob is turned/wiggled. Moving molex 5 pin connector on circuit board also causes power to cut in and out. Mode delector knob has become stiff to operate. Please send estimate if repair is possible, thanks

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#Rittenhouse by Paul E. Nelson on 2009-01-19 18:06

Our house came with this intercom system. Very Old I suspect. Is there anyone who could furnish me with a copy of the ownual\'s manual-instructions? Paul

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#Rittenhouse by Hal Hester on 2016-07-09 23:01

Similiar issue, my doorbell kept sticking. So I replaced the sticky button but now my springs inside the bell housing seem to be sprung and unable to move the plunger the full range to ring or retract.

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#Rittenhouse by DominicJ. Carini on 2009-07-23 03:03

I have a 30 year old rittenhouse door chime with the 4 sequential chimes, one of the plungers has gone lazy. I took the transformer out to try to clean it and lost the little spring that gives the plunger resistance . Do you have any ideas ?Or do you sell parts, perhaps a whole tansformer. I tried t…Purchase or Repair:

#Rittenhouse by Charles Cheshire on 2018-07-13 22:04

Cannot reset time seems stripped.Only two of the chimes work.Where are you physically located.ROUGH repair cost.

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#Rittenhouse by chris on 2015-08-27 21:30

I have gone through the trouble shooting I have 16 volts to the main unit just nothing coming out of main unit. like its acting as if there is no voltage. will not power up, no intercom, no radio is it replacement time or can this be repaired relatively cheap?

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#Rittenhouse by Norm Negus on 2010-12-02 00:14

Hello I have a Artolier Lighting and Sound Emerson Electric Co. Model C8535 the springs need replacing can you please Help thanks Norm

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#Rittenhouse by Kathryn Fenich on 2007-12-18 20:21

Rittenhouse Solid State AM/FM radio intercom system for house and outdoors

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#Rittenhouse by Billy Hubbard on 2011-01-02 16:44

The Rittenhouse door intercom answering system system was installed in 1978. It is not functioning well. Do you have a newer replacement for it that would still have the doorbell and intercom system? Does a new unit come with the exterior speaker?

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#Rittenhouse by Art on 2011-02-07 18:45

My dad just passed away and I\'m moving his Rittenhouse Westminster clock/chime from his place to mine before selling the house. I believe it is a model 631 or 632 but I\'m not sure - WHERE CAN I FIND THE MODEL NUMBER? (I\'ve seen pics of what appear to be identical units labeled 631/632).I\'ve got …Purchase or Repair:

#Rittenhouse by Edith Whitaker on 2012-04-10 15:32

some unit owners intercom is not working, needs repair. Who can we call on this?

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#Rittenhouse by Anthony Butts on 2011-10-03 12:46

The unit works, but possibly in need of some service. The AM radio works , but no FM. There is a bit of background noise in the system.

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#Rittenhouse by Tony Falco on 2012-04-17 19:38

Do you have available a manuel for the emerson ritterhouse RCM-4 intercom. I have to re- install mine

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#Rittenhouse by Wendy Morris on 2010-01-15 06:14

Our current cover is kind of an almond color. After remodeling our living room, all of the vents, outlets, etc. have been done in white. Would it be possible to purchase a white cover to replace the almond one for our door chime? What would the cost be?Please respond even if not available before I r…Purchase or Repair:

#Rittenhouse by James L Rockney on 2021-10-04 16:06

The small piston that strikes the chime does not return back to the original position. There is a spring on the piston. It seems like the piston should have a retainer of some sort on the end to hold the spring in place. Is there supposed to be a retainer on the end of the piston to keep the spring …Purchase or Repair:

#Rittenhouse by macgretz on 2017-04-19 20:58

I have a Rittenhouse Emerson Elec Model C8326 (perhaps 1960's) that has stopped working today. The chimes and housing seem okay, but the mechanism and bell button are old and worn out. Do you have replacement parts - and at what cost?

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#Rittenhouse by P. Markworth on 2014-01-17 18:45

Do you know of anyone in Central or East Central Ohio who can repair a Rittenhouse electric door chime? It has four, short brass tubes and chimes like The Westminister chimes. Thank you.

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#Rittenhouse by Brent Stoll on 2014-01-07 03:22

Label states Emerson Model S7671Rittenhouse DivisionArtolier lighting & soundEmerson Electric CoHoneoye Falls, New York 14472Second Label statesFire Alarm DeviceSingle and/or Multiple stationHome built in early 70\'s and have not found any information per this model and/ or type of device. If you ha…Purchase or Repair:

#Rittenhouse by Withgott on 2012-04-13 00:00

Having issues with my Rittenhouse RCM-4 intercom with radio - the radio feature is not working. Need repair assistance

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