Rittenhouse Service & Repair Forum

Drive or board failure on Rittenhouse M7012 intercom/radio. Needs immediate attention to avoid disruption. Heading to next location now.

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β€” Posted by GALLAGHER on 2025-04-27

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If you need your Rittenhouse unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
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Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 315 Comments

#Rittenhouse by Ron Abrams on 2009-02-18 02:03
I\'m working on a unit which has been in the family for years.Emerson- Rittenhouse RC 633, 16 voltOne of the solenoid/hammers don\'t work. Seems that the hammer is jammed in the tube. I\'d like to replace the solenoid. How may I order another one.Ron 305 803-5441

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#Rittenhouse by Ken Selinger on 2012-06-06 02:03
We have an older intercom system M9325 stations, M9318, and M9322. We are wondering if there is anything we can do to reduce the standing hum.Thanks

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#Rittenhouse by Glenn Loiselle on 2012-08-09 11:51
I have a circa 1977 Artolier Lighting and Sound door Chimes / door bell / wall clock that HUMMS all the time. MODEL # C8633Can it be repaired?

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#Rittenhouse by Charles Sumrell on 2018-06-16 18:05
Tag on door chime unit says:Model 8846RVolt 16Rittenhouse Division Spartan ElectricFayetteville NC 28386The unit has four tubes, it has a circuit board with integrated circuits. The transformer is putting out 18.5 volts, although the unit says 16 volts on transformer and circuit board. I assume the …Purchase or Repair: Ticket Image...
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#Rittenhouse by Frank Spramelli on 2015-02-10 19:04
needs repaired tuning dial is broken.

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#Rittenhouse by Tony Falco on 2012-04-17 19:38
Do you have available a manuel for the emerson ritterhouse RCM-4 intercom. I have to re- install mine

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#Rittenhouse by Cathy Kirkwood on 2014-08-21 21:30
I purchased a home in Honeoye Falls, NY. It has an RCM 3 intercom that works and I would like to get a manual for it. Is it possible to get instructions for it?

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#Rittenhouse by IRA G NICHOLS on 2025-07-08 20:58
I have a rittenhouse model c8204 that stopped working, had been working for years. New outside doorbell installed my be the cause.Can I test the bell by shorting the two screw terminals on the rittenhouse inside unit.

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#Rittenhouse by charles thomas on 2011-09-14 17:53
I need to purchase a new door bell system comparable with the existing system. I have a one unit on the main level and the other in the basement. The Model number of the existing system is C8203 16 volts AC. I need both units to include outside switch. Also where are the transformers located for thi…Purchase or Repair: Ticket Image...
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#Rittenhouse by Rick Martin on 2015-07-19 07:20
The Rittenhouse C8578-1 135-7351-01 door chime unit caused downtime today from 930 AM to 1145 AM, impacting our operations. Need quick resolution before the next shift. Thank you.

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#Rittenhouse by lausanne walter on 2008-08-03 14:55
I have about a 1984 model, 16.5 inches by 9 inch am/fm intercom unit........unit does not work anymore. Cannot pick up radio stations by dialing the knob......do you have a replacement unit that would fit this spot? Or is it repairable?Lausanne

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#Rittenhouse by David Bergeron on 2017-10-23 07:12
wonder if I can acquire 1of the 3 boxes that throws the donger to. ring the far right chime of 3

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#Rittenhouse by Kathy on 2016-08-16 17:08
can i have this unit repaired and what do i need to do.

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#Rittenhouse by JENNIFER SMITH on 2011-09-21 15:16
I have a Ritten House Model 620R that needs to be repaired. The chimes are off of it and I have the motor ?? and clock box just needs to be put back together. I would love to have this repaired for my husband. We came across this clock out of a rental house we own and very sadley our renters damaged…Purchase or Repair: Ticket Image...
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#Rittenhouse by Jo Ann Redmond on 2011-10-18 23:20
Good Evening,We have a Rittenhouse Intercom System (solid state Am/FM Radio Intercome) it has got to be at least 30 years old. We are looking to replace the outside speaker box (Nu-tone). Please let us know if this item is still available. We would give you more info on the system, but cannot find s…Purchase or Repair: Ticket Image...
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#Rittenhouse by Anthony Butts on 2011-10-03 12:46
The unit works, but possibly in need of some service. The AM radio works , but no FM. There is a bit of background noise in the system.

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#Rittenhouse by Edith Whitaker on 2012-04-10 15:32
some unit owners intercom is not working, needs repair. Who can we call on this?

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#Rittenhouse by John Zeitler on 2012-12-05 22:32
I am looking for the cover that is a black plastic 8 3/8\" wide, 5 1/2\" high, and 2 1/8\" deep. Any idea where I can find a suitable replacement? Thanks.

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#Rittenhouse by Jim on 2010-05-01 22:41
I have the above model doorbell and really like the sound vs. the new \"electronic sound\" doorbells. Problem is the mechanism inside the doorbell (the part with the two knockers that the wires attach that hit the bells to make the sound) no longer works. Can I still get this part replaced and if so…Purchase or Repair: Ticket Image...
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#Rittenhouse by Eric Schneider on 2012-02-04 21:58
Do you know where I can find the outdoor part you push to ring for this Emerson Model C8203? Thanks for your time.Eric Schneider

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#Rittenhouse by paul suter on 2007-02-12 03:05
I have a old intercom in an apartment building that has door locks, buzzer, and voice. the call and voice speaker does not work. all the other apartments are working good. Is there a replacement for the apartment units. or a upgrade?

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#Rittenhouse by sue wardy on 2010-02-22 15:07
static, fade in and out radio. intercom doesn\'t work but don\'t care about that just want the fm on radio to work more consistently

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#Rittenhouse by Joe on 2012-04-18 13:36
Could you please direct me as to where I may be able to obtain a circuit diagram for a rittenhouse installed in the 1980?Many thanksJoe

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#Rittenhouse by Jeffrey on 2008-11-22 22:27
This problem may be caused by a lighted doorbell. After the bell is wrung, the light will re-illuminate. When that happens it may be drawing just enough power to make the door chimes think that the button was pressed once again. This is a repeating pattern.If a lighted door button is used, the solut…Purchase or Repair: Ticket Image...
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#Rittenhouse by GUY DALFINO on 2013-01-24 17:30
I THINK I NEED A TRANSFORMER CLOCK WLL NOT RUN TX IN ADVANCE gUY

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#Rittenhouse by karen varel on 2011-09-07 00:53
Do you sell parts for rittenhouse dooor chimes specifically Model #C8550 or do you know where I can get them?

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#Rittenhouse by Bill Corbett on 2022-02-07 13:47
Emerson c8203 replacement transformer?Any help would be appreciated.Thanks, Bill

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#Rittenhouse by Irene Shefts on 2018-04-25 21:04
Model# S7808. The detector has been making loud clicks, usually two at a time. What does this mean? Replace it or cleaning. Please help very annoying.

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#Rittenhouse by Craig on 2018-12-27 00:39
I have a 620R, but your post was a long time ago. Did you get an answer?

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#Rittenhouse by Anthony Butts on 2011-10-02 19:14
The unit works, but possibly in need of some service. The AM radio works , but no FM. There is a bit of background noise in the system.

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#Rittenhouse by rosemary ortiz on 2009-11-11 22:30
we can not get it to chime in sequence. if doorbell is pressed it chimes once (#4).

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#Rittenhouse by Ellen on 2011-12-23 17:22
The installation manual has been misplaced and I am not sure which wires go to which connection. There is a red wire, a black wire, and a yellow with a green wire. The places to connect are for the front, rear, and transformer. Please advise. Also, there is a possibility that the transformer doesn\'…Purchase or Repair: Ticket Image...
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#Rittenhouse by Mark Malan on 2017-05-17 14:32
My manual says 4-8 Note Chime Models (534, 535, 552, 577, 618, 633). I don't know which one I have. It has long chime tubes and a clock on top. The door bell works great, but the clock doesn't.

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#Rittenhouse by Mark Hefner on 2013-03-03 02:30
i am looking to replace my intercom system and looking for a new system to replace it with.

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#Rittenhouse by Tobie Ross on 2018-04-13 02:54
I have a Sears Solid State Am-FM Master Station Radio/Intercom Model 113.35150 built by Emerson Electric. Can you repair this station. Please advise/

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#Rittenhouse by Bernard Zeifang on 2014-02-18 15:19
Please provide information needed to ship my unit to you for repair estimateand possible repair.I am assuming you need only the radio(master unit).Thank you!

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#Rittenhouse by Donna Dodson on 2007-03-02 16:22
I would like to see if I can get this to work. But I don\'t know where to start.

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#Rittenhouse by Mark Palmer on 2012-09-06 21:18
I have 2 Rittenhouse intercom speakers that need to be replaced. They both measure 9 1/4\" long. 6 1/4\" wide and 3 1/2\". Do yo have suitable replacements? If so, how much are they? Price of each unit, tax if aplicable and shipping charges for a total net price.Thanks in advance for your prompt rep…Purchase or Repair: Ticket Image...
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#Rittenhouse by Jim Drouillard on 2008-05-16 02:50
I have the above mentioned door chime (Rittenhouse door chime model C8536) that does not work correctly. There where some broken wires from the transformer coils that I soldered back on and now it does not work correctly. Do you have a schematic for this unit?

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#Rittenhouse by joe Delle Dinne on 2011-12-20 00:25
I would like to know if spare components are still available? eg transistors and LM283T 5 pin audio amp or regulator? Or is there a replacement UNIT and what is the cost for a compatible unit.

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#Rittenhouse by Richard Greene on 2008-12-30 17:19
I own a late 60\'s Emerson Rittenhouse Model RC633 door bell Chime.The clock works fine but the door bell doesn\'t.I believe there is a problem with the motor.Can I have this unit repaired and approximately the cost?

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#Rittenhouse by Roy Snelgrove on 2011-02-24 02:47
The door chime is not working properly in that some of the hammers are not striking properly. sometimes they reach the tubes and sometimes not. They are all active but not as strong as they should be .I have turned down the adjuster and none strike and when turned up, it is as I have described . The…Purchase or Repair: Ticket Image...
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#Rittenhouse by Bob Przybylski on 2018-11-28 01:06
I have a Rittenhouse door bell model c8355 and the transformer (that is what I think it is) has failed & does nothing but hum. Can I get a new transformer? or can I buy a replacement at the local home depot or Lowes?

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#Rittenhouse by martin stacy on 2015-11-30 23:17
Hi, I just moved into house with Artolier Musician M7011 by Rittenhouse which doesn\'t work. I know you don\'t know why it doesn\'t work but any ballpark guesses at repair cost if I ship it to you? My zip is 516539 thx

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#Rittenhouse by Robert King on 2010-08-02 01:52
I know this chime assembly is very old but is there a replacement kit for the hammers. they are sticking and perhaps the springs are just too soft. I\'d appreciate any help you can give me.

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#Rittenhouse by e. jureller on 2024-12-01 00:00
Urgent Follow-Up Rittenhouse RM Intercom DownDear Team,I am following up on the previous message regarding the non-functional Rittenhouse RM intercom unit. It is imperative that we address this issue

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#Rittenhouse by R.Sarin on 2010-08-11 23:11
Hi I need a cover for the rittenhouse door chime model 380 can u pls get back to me thank you

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#Rittenhouse by Bob on 2007-04-07 23:14
We have the same system in our home. Did you find any compatible system? Did you replace your system? If so, what system did you use? Thank you. We need to replace everything except the wiring.

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#Rittenhouse by Chuck Duncan on 2013-03-20 00:35
Was working well until I sanded and painted the kitchen. I took the chimes down to paint, put them back and nothing works. I get voltage coming in but it doesn\'t move anything.

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#Rittenhouse by Gary Bowles on 2012-07-17 00:01
Need a wiring diagram to an intercom with a doorbell.Artolier Lighting & Sound Div.Rittenhouse OperationsHonoye, NYmodel: M7034serial: (stamped) 202 (hand written) 0 2234-1748The intercom is powered by a 16 volt transformer on a closet wall. The standard 2-tone doorbell is in the hall. The base unit…Purchase or Repair: Ticket Image...
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Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
πŸ“¦ Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.