ProtoTrak Service & Repair Forum

Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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— Posted by Randy Hamilton on 2013-11-26

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Lubomír on 2009-03-10 21:56
We experienced downtime with the Prototrak M3 20320R drive unit earlier today. It caused a halt in operations from 1030 AM to 1245 PM. Could you provide some insight into what happened and how we can prevent this in the future? Your

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

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#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

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#Prototrak by edd on 2009-12-13 11:26
Machine not powering on after multiple attempts.

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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#Prototrak by mr clop on 2009-12-14 07:48
One drive or board on Prototrak M3 20320R just failed, need urgent maintenance attention. Heading over to fix it right away.

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#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

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#Prototrak by Mirco Rondelli on 2009-04-04 06:42
The Prototrak M3 20320R is showing Error Code 4. spindle isn't turning. Need urgent assistance to resolve this issue.

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#Prototrak by SHERMAN on 2009-11-04 19:02
There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

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#Prototrak by Kamlesh Patel on 2009-02-18 20:29
The Prototrak M3 20320R unit in maintenance is not functioning properly or may be experiencing issues related to the drive.

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#Prototrak by shaban khan on 2009-03-21 13:25
Hey, we have an issue with our Prototrak M3 20320R drive. We need some repair info. Can you provide assistance or point us in the right direction? Thanks!

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#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

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#Prototrak by edelmicio on 2009-03-10 20:11
Hello, just wanted to inform you that the Prototrak M3 20320R experienced a drive issue which caused downtime during the last shift. We need to address this before the next shift starts. Can you provide some guidance on this matter quickly?

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#Prototrak by coolswerop on 2009-01-10 18:07
the Prototrak M3 20320R drive on unit X went down during the night shift. Please check it out and address the issue. Thanks!

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#Prototrak by Lynda Dobbin-Turner on 2009-12-12 11:44
Prototrak M3 20320R drive malfunction.

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#Prototrak by Jagtap on 2009-11-13 20:12
My Prototrak M3 20320R drive is malfunctioning and needs repair urgently. Looking for an experienced technician to diagnose and fix the issue

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#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

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#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

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#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

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#Prototrak by James Murphy on 2025-06-02 18:20
Hey there, I hope you're doing well. I need repair information for a Prototrak TRAK AGE 2 20181-1R - it's a computer monitor. Can you please provide me with details? Thanks in advance for your swift response.

—> Purchase or Repair:
#Prototrak by Guglielmo on 2009-06-05 14:08
Experiencing issues with Prototrak M3 20320R drive, looking for repair service ASAP. Unit is currently not functioning, need help to get it operational again.

—> Purchase or Repair:
#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

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#ProtoTrak by ED HAYWARD on 2013-02-23 08:23
the ProtoTrak Plus 15690 DRO unit went down mid-shift last night. Please check and fix it as soon as possible. Thanks!

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#Prototrak by Heiko Bron ZS5HB on 2009-02-17 20:15
Do you have a Prototrak M3 20320R drive available for sale or repair? Need to keep production running.

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#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

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#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

—> Purchase or Repair:
#Prototrak by lalji on 2009-07-05 18:41
We experienced downtime with the Prototrak M3 20320R due to issues with the drive unit. This happened during the previous shift. Can you provide a quick update before the next shift begins?

—> Purchase or Repair:
#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

—> Purchase or Repair:
#Prototrak by Ajay Ghanwat on 2009-11-17 18:47
Could you please advise if the Prototrak M3 20320R drive unit is still supported or if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#ProtoTrak by kolodzie on 2013-08-15 20:32
Hey, the ProtoTrak Plus 15690 unit went down mid-shift. Needs attention and fixing before the next shift kicks in. Cheers!

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by Leutrim on 2009-02-17 01:00
I have noticed that a Prototrak M3 20320R in the warehouse is not functioning as it normally does. The unit's drive seems to be acting strangely, but I am unsure of what specifically is causing the issue.

—> Purchase or Repair:
#Prototrak by Samuela Volau on 2009-05-04 20:49
The Prototrak M3 20320R drive unit has malfunctioned and is affecting the production line. Immediate repair service is needed to minimize downtime and resume operations.

—> Purchase or Repair:
#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

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#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

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#Prototrak by gary franklin on 2009-06-26 04:21
Prototrak M3 20320R drive failure.

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#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Cesar Mendez on 2009-08-13 02:35
The Prototrak M3 20320R drive is malfunctioning, halting production. Urgent repair needed to get the line running smoothly.

—> Purchase or Repair:
#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

—> Purchase or Repair:
#Prototrak by Maikol on 2009-11-18 13:01
The Prototrak M3 20320R drive is malfunctioning, causing a significant impact on the production line. Please address this issue urgently to restore operations as soon as possible.

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#Prototrak by Jim Vezina on 2009-11-24 23:52
Prototrak M3 20320R down, error code 203. Drive malfunction. Need immediate assistance.

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#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Deivid machado on 2009-03-21 20:21
Hello, we have an issue with our Prototrak M3 20320R drive and need a replacement. Could you please provide repair information or suggest a solution? Thank you.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

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#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
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145 Rockwell Place Ct
Tobaccoville, NC 27050
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