ProtoTrak Service & Repair Forum

Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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— Posted by Randy Hamilton on 2013-11-26

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 217 Comments

#Prototrak by Shirke on 2009-10-16 18:31
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, but I'm not sure what the issue is exactly. Do you have any advice on troubleshooting or getting it fixed?

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#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

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#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

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#Prototrak by Yong on 2009-06-24 11:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

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#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

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#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

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#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

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#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
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#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

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#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

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#Prototrak by Elvis on 2009-10-22 20:58
The Prototrak M3 20320R unit related to the drive is not functioning properly. Maintenance team has been alerted.

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#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by mr clop on 2009-12-14 07:48
One drive or board on Prototrak M3 20320R just failed, need urgent maintenance attention. Heading over to fix it right away.

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#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

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#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by Chomen on 2009-05-13 17:54
The Prototrak M3 20320R drive unit isn't working. Please check it out.

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#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#Prototrak by Ajay Ghanwat on 2009-11-17 18:47
Could you please advise if the Prototrak M3 20320R drive unit is still supported or if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

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#Prototrak by Darryl Crum on 2009-06-12 22:28
I'm having trouble with the Prototrak M3 20320R. It seems to be an issue with the drive. Would you be able to take a look and see what might be causing it to stop working? Thank you for your help.

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#Prototrak by Bespalko on 2009-10-25 18:46
Prototrak M3 20320R drive not responding to commands.

—> Purchase or Repair:
#Prototrak by Lubomír on 2009-03-10 21:56
We experienced downtime with the Prototrak M3 20320R drive unit earlier today. It caused a halt in operations from 1030 AM to 1245 PM. Could you provide some insight into what happened and how we can prevent this in the future? Your

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

—> Purchase or Repair:
#Prototrak by Traverso on 2009-05-02 05:09
Do you have a Prototrak M3 20320R available for sale or can you repair one that's currently down? Need it urgently to keep production running.

—> Purchase or Repair:
#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

—> Purchase or Repair:
#Prototrak by rick vezzani on 2009-05-15 11:24
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate repair service is required to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Samuela Volau on 2009-05-04 20:49
The Prototrak M3 20320R drive unit has malfunctioned and is affecting the production line. Immediate repair service is needed to minimize downtime and resume operations.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

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#Prototrak by NEMICHE on 2009-11-19 12:02
The Prototrak M3 20320R unit is not functioning. Maintenance team needs assistance.

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#Prototrak by Lynda Dobbin-Turner on 2009-12-12 11:44
Prototrak M3 20320R drive malfunction.

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#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

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#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

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#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

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#Prototrak by Rob Salvesen on 2009-03-10 07:11
I have a Prototrak M3 20320R that needs repair. The drive is not functioning properly, and I need help fixing it.

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#Prototrak by john messias on 2009-06-13 00:28
The Prototrak M3 20320R drive stopped working mid-shift. Please investigate and repair asap. Thank you!

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#Prototrak by mcilwain on 2009-06-03 22:56
Hello, we have a Prototrak M3 20320R that stopped working. We need repair information or a replacement part. Could you please provide repair details as soon as possible? Thank you.

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#Prototrak by Ficarrotta on 2009-10-23 18:43
Hello, I'm interested in the Prototrak M3 20320R unit for the drive. Could you please provide me with information about its pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by matt arendt on 2009-08-30 07:41
The Prototrak M3 20320R unit related to the drive is currently not working. It's best to consult the maintenance team for proper assistance.

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#Prototrak by MOTORCONTROL on 2009-05-31 16:38
Prototrak M3 20320R experiencing drive issue, affecting production line. Urgent repair needed to resume operations ASAP.

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#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

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#Prototrak by Deivid machado on 2009-03-21 20:21
Hello, we have an issue with our Prototrak M3 20320R drive and need a replacement. Could you please provide repair information or suggest a solution? Thank you.

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