ProtoTrak Service & Repair Forum

Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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— Posted by Randy Hamilton on 2013-11-26

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Gilbert News on 2009-12-15 07:27
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

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#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

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#Prototrak by Mirco Rondelli on 2009-04-04 06:42
The Prototrak M3 20320R is showing Error Code 4. spindle isn't turning. Need urgent assistance to resolve this issue.

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#Prototrak by lionel chin on 2009-11-15 16:18
I need assistance with Prototrak M3 20320R drive issue. Thank you.

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#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

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#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

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#Prototrak by Samuela Volau on 2009-05-04 20:49
The Prototrak M3 20320R drive unit has malfunctioned and is affecting the production line. Immediate repair service is needed to minimize downtime and resume operations.

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#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

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#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

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#Prototrak by FARHAT PARACHA on 2009-05-21 21:29
The Prototrak M3 20320R is displaying error code 203. The drive is not functioning properly, causing equipment downtime. Please advise on next steps for troubleshooting and repair. Thank you.

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
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#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

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#Prototrak by Mike Carnes on 2009-10-03 02:07
Can you please confirm if the Prototrak M3 20320R is still supported and if replacement parts are available for this unit? Thank you.

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#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

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#Prototrak by Davidhasia on 2009-01-20 02:25
We experienced downtime with the Prototrak M3 20320R due to drive issues. This occurred during our shift today. Quick resolution is needed before the next shift. Can you investigate and provide a solution as soon as possible?

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#Prototrak by Deline on 2009-09-03 20:48
The Prototrak M3 20320R is down due to a drive or board failure. Requesting immediate attention from maintenance to address the issue.

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#Prototrak by Yong on 2009-06-24 11:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

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#Prototrak by GERD on 2009-10-07 04:36
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by ashwin sami on 2009-11-17 17:47
Hey, the Prototrak M3 20320R has a drive or board failure. Needs immediate attention to get it back up and running smoothly.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

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#Prototrak by Gardner on 2009-07-20 00:15
I'm having issues with my Prototrak M3 20320R drive. Looking for a technician who can repair this industrial unit

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#Prototrak by ALIKA on 2009-03-12 08:11
My client needs assistance with Prototrak M3 20320R drive. Can you please provide information on troubleshooting and servicing this part? Thank you.

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#Prototrak by Maynard on 2009-05-21 20:29
My Prototrak M3 20320R is not responding or moving. Need a technician to repair the drive unit ASAP. Thank you.

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#Prototrak by MOTORCONTROL on 2009-05-31 16:38
Prototrak M3 20320R experiencing drive issue, affecting production line. Urgent repair needed to resume operations ASAP.

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#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Jim Vezina on 2009-11-24 23:52
Prototrak M3 20320R down, error code 203. Drive malfunction. Need immediate assistance.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

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#Prototrak by edd on 2009-12-13 11:26
Machine not powering on after multiple attempts.

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#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by Melocco on 2009-12-07 15:18
My Prototrak M3 20320R drive is malfunctioning, and I need a technician to address the issue

—> Purchase or Repair:
#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

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#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

—> Purchase or Repair:
#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

—> Purchase or Repair:
#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

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#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

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#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

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#Prototrak by Traverso on 2009-05-02 05:09
Do you have a Prototrak M3 20320R available for sale or can you repair one that's currently down? Need it urgently to keep production running.

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#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

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#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by geffery on 2009-08-26 22:42
The Prototrak M3 20320R unit in the warehouse is behaving unusually. It's not performing its typical functions and acting weirdly. I need assistance in resolving this issue.

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#Prototrak by Rob Salvesen on 2009-03-10 07:11
I have a Prototrak M3 20320R that needs repair. The drive is not functioning properly, and I need help fixing it.

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#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

—> Purchase or Repair:
#Prototrak by Consolidation on 2009-03-27 19:46
I'm having trouble with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm not sure what the issue is. Any guidance or assistance would be appreciated.

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#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

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