ProtoTrak Service & Repair Forum

Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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— Posted by Randy Hamilton on 2013-11-26

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by John Chekaway on 2009-01-23 10:31
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to resolve this issue and check it off my to-do list.

—> Purchase or Repair:
#Prototrak by Cai on 2009-11-24 16:15
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

—> Purchase or Repair:
#Prototrak by william deghetto on 2009-08-18 06:31
Could you please provide repair information for a Prototrak M3 20320R drive? Our equipment is down, and we urgently need a replacement. Your quick response is greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by edd on 2009-12-13 11:26
Machine not powering on after multiple attempts.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Ersin Ak on 2009-06-09 10:29
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Halliburton on 2009-06-01 06:42
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgently need repair service to fix the issue and get production back on track.

—> Purchase or Repair:
#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

—> Purchase or Repair:
#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by NAGAR on 2009-09-09 10:50
We still need assistance with our Prototrak M3 20320R. The unit is still down. Please prioritize a response this time. Thank you.

—> Purchase or Repair:
#Prototrak by Gennadiy Kornyukh on 2009-06-20 19:47
My client is experiencing issues with Prototrak M3 20320R drive. Can you provide further assistance or troubleshooting steps? Thank you.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by moutasem on 2009-06-17 03:35
Could you please confirm if the Prototrak M3 20320R drive unit is still supported and whether replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Davidhasia on 2009-01-20 02:25
We experienced downtime with the Prototrak M3 20320R due to drive issues. This occurred during our shift today. Quick resolution is needed before the next shift. Can you investigate and provide a solution as soon as possible?

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by jadhav on 2009-11-16 21:17
Prototrak M3 20320R drive issue.

—> Purchase or Repair:
#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Gamil on 2009-04-30 03:01
Hello, we have a Prototrak M3 20320R with a drive issue. We need repair info urgently. Can you please provide assistance as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

—> Purchase or Repair:
#Prototrak by DUANE FREDENDALL on 2009-03-10 00:11
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, and I'm not sure what exactly. Any help or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

—> Purchase or Repair:
#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by Biondic on 2009-05-21 15:58
Could you please provide more information on pricing and availability for the Prototrak M3 20320R? We are looking to purchase quickly and want to ensure we have the correct model. Thank you!

—> Purchase or Repair:
#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

—> Purchase or Repair:
#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

—> Purchase or Repair:
#Prototrak by James Murphy on 2025-06-02 18:20
Hey there, I hope you're doing well. I need repair information for a Prototrak TRAK AGE 2 20181-1R - it's a computer monitor. Can you please provide me with details? Thanks in advance for your swift response.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by Mirco Rondelli on 2009-04-04 06:42
The Prototrak M3 20320R is showing Error Code 4. spindle isn't turning. Need urgent assistance to resolve this issue.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Bharti on 2009-11-29 11:19
We experienced downtime on the Prototrak M3 20320R due to a drive issue. It happened today during the morning shift, and we need to address it

—> Purchase or Repair:
#Prototrak by Albrecht on 2009-10-03 00:07
The Prototrak M3 20320R drive or board just failed, need immediate attention. Heading over to assess and fix the issue now.

—> Purchase or Repair:
#ProtoTrak by kolodzie on 2013-08-15 20:32
Hey, the ProtoTrak Plus 15690 unit went down mid-shift. Needs attention and fixing before the next shift kicks in. Cheers!

—> Purchase or Repair:
#Prototrak by megahed on 2009-12-13 09:01
One of the drives or boards on the Prototrak M3 20320R just failed. Need urgent attention to get it back up and running.

—> Purchase or Repair:
#Prototrak by Wolfgang Schneider on 2009-02-07 13:25
My Prototrak M3 20320R drive is malfunctioning, and I need someone to repair it ASAP. It's affecting our production, so I need a skilled technician to come and fix it right away.

—> Purchase or Repair:
#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

—> Purchase or Repair:
#Prototrak by Consolidation on 2009-03-27 19:46
I'm having trouble with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm not sure what the issue is. Any guidance or assistance would be appreciated.

—> Purchase or Repair:
#Prototrak by Cesar Mendez on 2009-08-13 02:35
The Prototrak M3 20320R drive is malfunctioning, halting production. Urgent repair needed to get the line running smoothly.

—> Purchase or Repair:

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145 Rockwell Place Ct
Tobaccoville, NC 27050
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1-336-969-0110

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Industrial Electronic Repair
931-E S. Main St #204
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