Prototrak Service & Repair Forum

Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

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— Posted by Michael Hall on 2009-09-03

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If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#ProtoTrak by Oravitz on 2013-08-13 10:32
Our ProtoTrak Plus 15690 DRO unit is still down. Please ensure someone addresses this issue

—> Purchase or Repair:
#Prototrak by Gennadiy Kornyukh on 2009-06-20 19:47
My client is experiencing issues with Prototrak M3 20320R drive. Can you provide further assistance or troubleshooting steps? Thank you.

—> Purchase or Repair:
#Prototrak by Davidhasia on 2009-01-20 02:25
We experienced downtime with the Prototrak M3 20320R due to drive issues. This occurred during our shift today. Quick resolution is needed before the next shift. Can you investigate and provide a solution as soon as possible?

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Ekanayaka on 2009-03-03 19:53
Can you please confirm if the Prototrak M3 20320R unit is still supported, or if replacement parts are available for it?

—> Purchase or Repair:
#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

—> Purchase or Repair:
#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

—> Purchase or Repair:
#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Attila Rózsahegyi on 2009-11-25 18:15
the Prototrak M3 20320R drive system went down mid-shift. Needs attention before we can use it again. Thanks!

—> Purchase or Repair:
#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

—> Purchase or Repair:
#Prototrak by Popovic on 2009-07-05 19:41
Our Prototrak M3 20320R is experiencing a critical drive issue that is significantly impacting our production line. Immediate repair service is needed to restore operations

—> Purchase or Repair:
#Prototrak by Okorigwe on 2009-10-02 23:07
The Prototrak M3 20320R drive unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, displaying unusual and erratic actions.

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by Dan Regan on 2009-03-10 14:11
Hey, the Prototrak M3 20320R drive went kaput during the night shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by lionel chin on 2009-11-15 16:18
I need assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by Chomen on 2009-05-13 17:54
The Prototrak M3 20320R drive unit isn't working. Please check it out.

—> Purchase or Repair:
#Prototrak by DUANE FREDENDALL on 2009-03-10 00:11
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, and I'm not sure what exactly. Any help or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

—> Purchase or Repair:
#Prototrak by gary franklin on 2009-06-26 04:21
Prototrak M3 20320R drive failure.

—> Purchase or Repair:
#Prototrak by Ficarrotta on 2009-10-23 18:43
Hello, I'm interested in the Prototrak M3 20320R unit for the drive. Could you please provide me with information about its pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by FAVRE on 2009-03-10 18:11
Hey, the Prototrak M3 20320R went down mid-shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Michal on 2009-10-20 13:32
There's an issue with the Prototrak M3 20320R drive board. We need to get this resolved ASAP to minimize downtime.

—> Purchase or Repair:
#Prototrak by PETTY on 2009-12-10 01:38
There's a failure in the drive or board of the Prototrak M3 20320R. Needs immediate attention.

—> Purchase or Repair:
#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

—> Purchase or Repair:
#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

—> Purchase or Repair:
#ProtoTrak by Randy Hamilton on 2013-11-26 04:20
Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

—> Purchase or Repair:
#Prototrak by arnout bex on 2009-10-12 10:34
Could you please confirm if the Prototrak M3 20320R drive can be repaired or if it needs to be replaced? I'm trying to check this off my to-do list. Thank you!

—> Purchase or Repair:
#Prototrak by Ersin Ak on 2009-06-09 10:29
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by chalam on 2009-07-30 19:35
Having issues with my Prototrak M3 20320R drive unit. Need a repair technician urgently.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by JACK L FEAK on 2016-06-02 00:22
Prototrak MX2 15814R not displaying any data on the DRO screen.

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by Macdonald on 2009-12-03 21:32
The Prototrak M3 20320R drive is malfunctioning. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Aboua Guy serge on 2009-08-01 18:02
The unit labeled Prototrak M3 20320R in the warehouse is exhibiting unusual behavior in its drive function. It is not acting as it usually does.

—> Purchase or Repair:
#Prototrak by Samuela Volau on 2009-05-04 20:49
The Prototrak M3 20320R drive unit has malfunctioned and is affecting the production line. Immediate repair service is needed to minimize downtime and resume operations.

—> Purchase or Repair:
#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

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