ProtoTrak Service & Repair Forum

The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair: Ticket Image

— Posted by Ahlers on 2013-04-24

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by ashwin sami on 2009-11-17 17:47
Hey, the Prototrak M3 20320R has a drive or board failure. Needs immediate attention to get it back up and running smoothly.

—> Purchase or Repair:
#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

—> Purchase or Repair:
#Prototrak by Davidhasia on 2009-01-20 02:25
We experienced downtime with the Prototrak M3 20320R due to drive issues. This occurred during our shift today. Quick resolution is needed before the next shift. Can you investigate and provide a solution as soon as possible?

—> Purchase or Repair:
#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Deivid machado on 2009-03-21 20:21
Hello, we have an issue with our Prototrak M3 20320R drive and need a replacement. Could you please provide repair information or suggest a solution? Thank you.

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by FAVRE on 2009-03-10 18:11
Hey, the Prototrak M3 20320R went down mid-shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by DUANE FREDENDALL on 2009-03-10 00:11
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, and I'm not sure what exactly. Any help or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by John Williamsen on 2009-04-08 01:10
Could you please confirm if the Prototrak M3 20320R unit is still supported or if replacement parts are available for it? Thank you.

—> Purchase or Repair:
#Prototrak by Gennadiy Kornyukh on 2009-06-20 19:47
My client is experiencing issues with Prototrak M3 20320R drive. Can you provide further assistance or troubleshooting steps? Thank you.

—> Purchase or Repair:
#Prototrak by Haresh PChavda on 2009-09-03 22:48
Please provide me with information about pricing and availability for the Prototrak M3 20320R drive unit. I am interested in acquiring one

—> Purchase or Repair:
#ProtoTrak by Oravitz on 2013-08-13 10:32
Our ProtoTrak Plus 15690 DRO unit is still down. Please ensure someone addresses this issue

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by PETER BLAYDEN on 2009-05-09 18:17
Our Prototrak M3 20320R drive isn't working and we need a replacement. Can you provide repair info ASAP? Thank you!

—> Purchase or Repair:
#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by lalji on 2009-07-05 18:41
We experienced downtime with the Prototrak M3 20320R due to issues with the drive unit. This happened during the previous shift. Can you provide a quick update before the next shift begins?

—> Purchase or Repair:
#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#Prototrak by GERD on 2009-10-07 04:36
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by NAGAR on 2009-09-09 10:50
We still need assistance with our Prototrak M3 20320R. The unit is still down. Please prioritize a response this time. Thank you.

—> Purchase or Repair:
#Prototrak by Mike Carnes on 2009-10-03 02:07
Can you please confirm if the Prototrak M3 20320R is still supported and if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

—> Purchase or Repair:
#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

—> Purchase or Repair:
#Prototrak by zain bin azharr on 2009-11-18 08:51
The Prototrak M3 20320R is malfunctioning, affecting the production line. Urgent repair service needed to address this drive issue

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Chomen on 2009-05-13 17:54
The Prototrak M3 20320R drive unit isn't working. Please check it out.

—> Purchase or Repair:
#Prototrak by Ficarrotta on 2009-10-23 18:43
Hello, I'm interested in the Prototrak M3 20320R unit for the drive. Could you please provide me with information about its pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by ricardo torres on 2009-10-24 18:37
I'm experiencing issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not entirely sure what the problem might be. Please help troubleshoot and resolve the issue.

—> Purchase or Repair:
#Prototrak by Bharti on 2009-11-29 11:19
We experienced downtime on the Prototrak M3 20320R due to a drive issue. It happened today during the morning shift, and we need to address it

—> Purchase or Repair:
#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by Melocco on 2009-12-07 15:18
My Prototrak M3 20320R drive is malfunctioning, and I need a technician to address the issue

—> Purchase or Repair:
#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

—> Purchase or Repair:
#Prototrak by Robert Mendes on 2009-03-09 16:11
Can the Prototrak M3 20320R drive be repaired or bought? Just checking this off my to-do list.

—> Purchase or Repair:
#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

—> Purchase or Repair:
#Prototrak by Ersin Ak on 2009-06-09 10:29
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

—> Purchase or Repair:
#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

—> Purchase or Repair:
#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by edelmicio on 2009-03-10 20:11
Hello, just wanted to inform you that the Prototrak M3 20320R experienced a drive issue which caused downtime during the last shift. We need to address this before the next shift starts. Can you provide some guidance on this matter quickly?

—> Purchase or Repair:
#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:

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🚑Shop Location🛠️

Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
🚑 Rush repair shipments only — no walk-ins.

📞Phone

1-336-969-0110

📦Mailing Address🚛

Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
📦 Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.