ProtoTrak Service & Repair Forum

We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

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— Posted by Gennaro on 2013-05-04

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

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#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

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#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

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#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
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#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by Cesar Mendez on 2009-08-13 02:35
The Prototrak M3 20320R drive is malfunctioning, halting production. Urgent repair needed to get the line running smoothly.

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#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

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#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by megahed on 2009-12-13 09:01
One of the drives or boards on the Prototrak M3 20320R just failed. Need urgent attention to get it back up and running.

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#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

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#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

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#Prototrak by Bespalko on 2009-10-25 18:46
Prototrak M3 20320R drive not responding to commands.

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#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by moutasem on 2009-06-17 03:35
Could you please confirm if the Prototrak M3 20320R drive unit is still supported and whether replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

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#Prototrak by Claude Coronado on 2009-10-27 10:14
The Prototrak M3 20320R drive stopped working. Can you please send repair information? Thank you!

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

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#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

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#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

—> Purchase or Repair:
#Prototrak by Maynard on 2009-05-21 20:29
My Prototrak M3 20320R is not responding or moving. Need a technician to repair the drive unit ASAP. Thank you.

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#Prototrak by edelmicio on 2009-03-10 20:11
Hello, just wanted to inform you that the Prototrak M3 20320R experienced a drive issue which caused downtime during the last shift. We need to address this before the next shift starts. Can you provide some guidance on this matter quickly?

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#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

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#Prototrak by Ray Welch on 2009-12-09 12:46
The Prototrak M3 20320R drive unit isn't working as reported.

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#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#Prototrak by Bharti on 2009-11-29 11:19
We experienced downtime on the Prototrak M3 20320R due to a drive issue. It happened today during the morning shift, and we need to address it

—> Purchase or Repair:
#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

—> Purchase or Repair:
#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Halliburton on 2009-06-01 06:42
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgently need repair service to fix the issue and get production back on track.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by gary franklin on 2009-06-26 04:21
Prototrak M3 20320R drive failure.

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#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

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#Prototrak by DUNG on 2009-04-10 10:02
I need assistance with Prototrak M3 20320R related to the drive issue.

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#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

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#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

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#Prototrak by Lynda Dobbin-Turner on 2009-12-12 11:44
Prototrak M3 20320R drive malfunction.

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#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

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#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

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King, NC 27021
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King, NC 27021
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