ProtoTrak Service & Repair Forum

Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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— Posted by Randy Hamilton on 2013-11-26

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by maqsood on 2009-07-03 09:54
One of the drives or boards on the Prototrak M3 20320R just failed. Need urgent attention for repair!

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by Wolfgang Schneider on 2009-02-07 13:25
My Prototrak M3 20320R drive is malfunctioning, and I need someone to repair it ASAP. It's affecting our production, so I need a skilled technician to come and fix it right away.

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#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by Darryl Crum on 2009-06-12 22:28
I'm having trouble with the Prototrak M3 20320R. It seems to be an issue with the drive. Would you be able to take a look and see what might be causing it to stop working? Thank you for your help.

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#Prototrak by Yong on 2009-06-24 11:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

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#Prototrak by Bharti on 2009-11-29 11:19
We experienced downtime on the Prototrak M3 20320R due to a drive issue. It happened today during the morning shift, and we need to address it

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#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

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#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

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#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by ALIKA on 2009-03-12 08:11
My client needs assistance with Prototrak M3 20320R drive. Can you please provide information on troubleshooting and servicing this part? Thank you.

—> Purchase or Repair:
#Prototrak by Consolidation on 2009-03-27 19:46
I'm having trouble with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm not sure what the issue is. Any guidance or assistance would be appreciated.

—> Purchase or Repair:
#Prototrak by Macdonald on 2009-12-03 21:32
The Prototrak M3 20320R drive is malfunctioning. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

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#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

—> Purchase or Repair:
#Prototrak by harvey on 2009-02-09 04:51
My Prototrak M3 20320R drive is still down. Need assistance as soon as possible.

—> Purchase or Repair:
#Prototrak by Ekanayaka on 2009-03-03 19:53
Can you please confirm if the Prototrak M3 20320R unit is still supported, or if replacement parts are available for it?

—> Purchase or Repair:
#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#ProtoTrak by kolodzie on 2013-08-15 20:32
Hey, the ProtoTrak Plus 15690 unit went down mid-shift. Needs attention and fixing before the next shift kicks in. Cheers!

—> Purchase or Repair:
#ProtoTrak by andrew young on 2013-05-16 08:54
The ProtoTrak Plus 15690 is down with Error Code 135. Please advise on troubleshooting steps or repair options.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by rick vezzani on 2009-05-15 11:24
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate repair service is required to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by edelmicio on 2009-03-10 20:11
Hello, just wanted to inform you that the Prototrak M3 20320R experienced a drive issue which caused downtime during the last shift. We need to address this before the next shift starts. Can you provide some guidance on this matter quickly?

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#Prototrak by mr clop on 2009-12-14 07:48
One drive or board on Prototrak M3 20320R just failed, need urgent maintenance attention. Heading over to fix it right away.

—> Purchase or Repair:
#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

—> Purchase or Repair:
#Prototrak by moutasem on 2009-06-17 03:35
Could you please confirm if the Prototrak M3 20320R drive unit is still supported and whether replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Gary Hall on 2009-08-03 12:40
Prototrak M3 20320R is displaying "Drive Fault" error message.

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
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#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

—> Purchase or Repair:
#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by Harkati on 2009-03-07 19:02
I'm experiencing some issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not exactly sure what the problem is. Any assistance or insight would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

—> Purchase or Repair:
#Prototrak by DUANE FREDENDALL on 2009-03-10 00:11
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, and I'm not sure what exactly. Any help or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Claude Coronado on 2009-10-27 10:14
The Prototrak M3 20320R drive stopped working. Can you please send repair information? Thank you!

—> Purchase or Repair:
#Prototrak by Leutrim on 2009-02-17 01:00
I have noticed that a Prototrak M3 20320R in the warehouse is not functioning as it normally does. The unit's drive seems to be acting strangely, but I am unsure of what specifically is causing the issue.

—> Purchase or Repair:
#Prototrak by Guglielmo on 2009-06-05 14:08
Experiencing issues with Prototrak M3 20320R drive, looking for repair service ASAP. Unit is currently not functioning, need help to get it operational again.

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by Bespalko on 2009-10-25 18:46
Prototrak M3 20320R drive not responding to commands.

—> Purchase or Repair:
#Prototrak by Carl on 2009-09-01 21:31
Can the Prototrak M3 20320R drive be repaired or does it need to be replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Halliburton on 2009-06-01 06:42
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgently need repair service to fix the issue and get production back on track.

—> Purchase or Repair:
#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

—> Purchase or Repair:
#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

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