ProtoTrak Service & Repair Forum

Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

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— Posted by Jeff Stanley on 2013-02-07

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by James Murphy on 2025-06-02 18:20
Hey there, I hope you're doing well. I need repair information for a Prototrak TRAK AGE 2 20181-1R - it's a computer monitor. Can you please provide me with details? Thanks in advance for your swift response.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

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#Prototrak by Biondic on 2009-05-21 15:58
Could you please provide more information on pricing and availability for the Prototrak M3 20320R? We are looking to purchase quickly and want to ensure we have the correct model. Thank you!

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by Deivid machado on 2009-03-21 20:21
Hello, we have an issue with our Prototrak M3 20320R drive and need a replacement. Could you please provide repair information or suggest a solution? Thank you.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by Maikol on 2009-11-18 13:01
The Prototrak M3 20320R drive is malfunctioning, causing a significant impact on the production line. Please address this issue urgently to restore operations as soon as possible.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Airworks on 2009-02-07 11:25
Hi there, we're experiencing issues with the drive on our Prototrak M3 20320R. We're in need of a replacement, but we can't find one. Can you please provide us with repair information as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by morte on 2009-09-28 05:07
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working. Can you help me figure out what's going on?

—> Purchase or Repair:
#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

—> Purchase or Repair:
#Prototrak by Rob Salvesen on 2009-03-10 07:11
I have a Prototrak M3 20320R that needs repair. The drive is not functioning properly, and I need help fixing it.

—> Purchase or Repair:
#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

—> Purchase or Repair:
#Prototrak by Dan Regan on 2009-03-10 14:11
Hey, the Prototrak M3 20320R drive went kaput during the night shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

—> Purchase or Repair:
#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by geffery on 2009-08-26 22:42
The Prototrak M3 20320R unit in the warehouse is behaving unusually. It's not performing its typical functions and acting weirdly. I need assistance in resolving this issue.

—> Purchase or Repair:
#Prototrak by Detlef on 2009-11-24 01:58
My Prototrak M3 20320R drive unit is not functioning properly. Need assistance from a qualified technician to repair it as it's causing production delays.

—> Purchase or Repair:
#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

—> Purchase or Repair:
#Prototrak by Lynda Dobbin-Turner on 2009-12-12 11:44
Prototrak M3 20320R drive malfunction.

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by DUANE FREDENDALL on 2009-03-10 00:11
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, and I'm not sure what exactly. Any help or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

—> Purchase or Repair:
#Prototrak by Andrew Goulding on 2009-09-14 13:12
Prototrak M3 20320R issue Drive malfunction affecting production line. Need urgent repair service to resume operations.

—> Purchase or Repair:
#Prototrak by moutasem on 2009-06-17 03:35
Could you please confirm if the Prototrak M3 20320R drive unit is still supported and whether replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#ProtoTrak by ED HAYWARD on 2013-02-23 08:23
the ProtoTrak Plus 15690 DRO unit went down mid-shift last night. Please check and fix it as soon as possible. Thanks!

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by ASH on 2009-08-27 01:42
The Prototrak M3 20320R drive is failing, affecting our production line. Need urgent repair service to resolve the issue

—> Purchase or Repair:
#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by John Hopf on 2009-12-23 18:52
Hey, the Prototrak M3 20320R drive went down during the shift. Needs attention ASAP. Thanks!

—> Purchase or Repair:
#Prototrak by John Chekaway on 2009-01-23 10:31
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to resolve this issue and check it off my to-do list.

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by Prince Enobong Charl on 2009-09-17 19:53
We experienced downtime due to an issue with the Prototrak M3 20320R drive. Can you provide an update on what happened and when it occurred? We need this information urgently before the next shift starts. Thank you.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:

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Tobaccoville, NC 27050
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