ProtoTrak Service & Repair Forum

Hey team, the ProtoTrak Plus 15690 DRO unit went down mid-shift last night. Please check and fix it as soon as possible. Thanks!

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— Posted by ED HAYWARD on 2013-02-23

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 217 Comments

#Prototrak by Cai on 2009-11-24 16:15
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

—> Purchase or Repair:
#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

—> Purchase or Repair:
#Prototrak by Yong on 2009-06-24 11:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by william deghetto on 2009-08-18 06:31
Could you please provide repair information for a Prototrak M3 20320R drive? Our equipment is down, and we urgently need a replacement. Your quick response is greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

—> Purchase or Repair:
#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by Airat on 2009-04-09 11:26
One of the Prototrak M3 20320R units in the warehouse is behaving irregularly. It's not operating as it usually does.

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#Prototrak by Lubomír on 2009-03-10 21:56
We experienced downtime with the Prototrak M3 20320R drive unit earlier today. It caused a halt in operations from 1030 AM to 1245 PM. Could you provide some insight into what happened and how we can prevent this in the future? Your

—> Purchase or Repair:
#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#Prototrak by Claude Coronado on 2009-10-27 10:14
The Prototrak M3 20320R drive stopped working. Can you please send repair information? Thank you!

—> Purchase or Repair:
#Prototrak by Ofstad on 2009-12-18 18:06
Can you please provide assistance with Prototrak M3 20320R? Issue drive.

—> Purchase or Repair:
#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

—> Purchase or Repair:
#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by prior on 2009-10-07 06:36
The Prototrak M3 20320R unit in the warehouse is exhibiting unusual behavior in its drive functionality. The drive is not functioning as it typically does, and its performance is erratic or abnormal.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Jagtap on 2009-11-13 20:12
My Prototrak M3 20320R drive is malfunctioning and needs repair urgently. Looking for an experienced technician to diagnose and fix the issue

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

—> Purchase or Repair:
#Prototrak by lalji on 2009-07-05 18:41
We experienced downtime with the Prototrak M3 20320R due to issues with the drive unit. This happened during the previous shift. Can you provide a quick update before the next shift begins?

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by Attila Rózsahegyi on 2009-11-25 18:15
Hey team, the Prototrak M3 20320R drive system went down mid-shift. Needs attention before we can use it again. Thanks!

—> Purchase or Repair:
#Prototrak by Schoenung on 2009-08-16 18:33
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgent attention and repair service are needed to avoid any further delays.

—> Purchase or Repair:
#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Deline on 2009-09-03 20:48
The Prototrak M3 20320R is down due to a drive or board failure. Requesting immediate attention from maintenance to address the issue.

—> Purchase or Repair:
#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

—> Purchase or Repair:

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