ProtoTrak Service & Repair Forum

The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

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— Posted by Ahlers on 2013-04-24

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

—> Purchase or Repair:
#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Jagtap on 2009-11-13 20:12
My Prototrak M3 20320R drive is malfunctioning and needs repair urgently. Looking for an experienced technician to diagnose and fix the issue

—> Purchase or Repair:
#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by MOTORCONTROL on 2009-05-31 16:38
Prototrak M3 20320R experiencing drive issue, affecting production line. Urgent repair needed to resume operations ASAP.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by Michal on 2009-10-20 13:32
There's an issue with the Prototrak M3 20320R drive board. We need to get this resolved ASAP to minimize downtime.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by Consolidation on 2009-03-27 19:46
I'm having trouble with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm not sure what the issue is. Any guidance or assistance would be appreciated.

—> Purchase or Repair:
#Prototrak by Gamil on 2009-04-30 03:01
Hello, we have a Prototrak M3 20320R with a drive issue. We need repair info urgently. Can you please provide assistance as soon as possible? Thank you.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Jimmy Paragh on 2009-02-07 09:25
Hello, I am inquiring about an issue with a Prototrak M3 20320R drive. Could you please provide more information on how to address this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

—> Purchase or Repair:
#Prototrak by Harkati on 2009-03-07 19:02
I'm experiencing some issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not exactly sure what the problem is. Any assistance or insight would be greatly appreciated.

—> Purchase or Repair:
#ProtoTrak by andrew young on 2013-05-16 08:54
The ProtoTrak Plus 15690 is down with Error Code 135. Please advise on troubleshooting steps or repair options.

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

—> Purchase or Repair:
#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#Prototrak by PETER BLAYDEN on 2009-05-09 18:17
Our Prototrak M3 20320R drive isn't working and we need a replacement. Can you provide repair info ASAP? Thank you!

—> Purchase or Repair:
#Prototrak by lalji on 2009-07-05 18:41
We experienced downtime with the Prototrak M3 20320R due to issues with the drive unit. This happened during the previous shift. Can you provide a quick update before the next shift begins?

—> Purchase or Repair:
#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

—> Purchase or Repair:
#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

—> Purchase or Repair:
#Prototrak by Rob Salvesen on 2009-03-10 07:11
I have a Prototrak M3 20320R that needs repair. The drive is not functioning properly, and I need help fixing it.

—> Purchase or Repair:
#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

—> Purchase or Repair:
#Prototrak by john messias on 2009-06-13 00:28
The Prototrak M3 20320R drive stopped working mid-shift. Please investigate and repair asap. Thank you!

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#Prototrak by Bart on 2009-10-20 15:32
The Prototrak M3 20320R drive unit is not working properly and needs maintenance support.

—> Purchase or Repair:
#Prototrak by John Hopf on 2009-12-23 18:52
Hey, the Prototrak M3 20320R drive went down during the shift. Needs attention ASAP. Thanks!

—> Purchase or Repair:
#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

—> Purchase or Repair:
#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

—> Purchase or Repair:
#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by mostafajahani on 2009-01-08 15:10
Hi, I'm reaching out on behalf of a client who has a Prototrak M3 20320R drive that needs repair. Can you please provide me with information on how to proceed? Thank you.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by James Murphy on 2025-06-02 18:20
Hey there, I hope you're doing well. I need repair information for a Prototrak TRAK AGE 2 20181-1R - it's a computer monitor. Can you please provide me with details? Thanks in advance for your swift response.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by morte on 2009-09-28 05:07
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working. Can you help me figure out what's going on?

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