ProtoTrak Service & Repair Forum

We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

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— Posted by Gennaro on 2013-05-04

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by SHERMAN on 2009-11-04 19:02
There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

—> Purchase or Repair:
#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

—> Purchase or Repair:
#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

—> Purchase or Repair:
#Prototrak by rofovnifo on 2009-12-17 21:53
Do you have a spare Prototrak M3 20320R available for sale or repair? We need it urgently to keep production running smoothly.

—> Purchase or Repair:
#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

—> Purchase or Repair:
#Prototrak by Airat on 2009-04-09 11:26
One of the Prototrak M3 20320R units in the warehouse is behaving irregularly. It's not operating as it usually does.

—> Purchase or Repair:
#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by Alfred on 2009-10-27 07:14
The Prototrak M3 20320R drive or board just failed, need immediate attention! Requesting tech support to address the issue ASAP.

—> Purchase or Repair:
#Prototrak by mr clop on 2009-12-14 07:48
One drive or board on Prototrak M3 20320R just failed, need urgent maintenance attention. Heading over to fix it right away.

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#Prototrak by Jay Zhou on 2009-07-23 20:55
Are you able to provide a replacement Prototrak M3 20320R drive unit? Our production is currently halted and we need a solution urgently.

—> Purchase or Repair:
#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

—> Purchase or Repair:
#Prototrak by chalam on 2009-07-30 19:35
Having issues with my Prototrak M3 20320R drive unit. Need a repair technician urgently.

—> Purchase or Repair:
#Prototrak by DUNG on 2009-04-10 10:02
I need assistance with Prototrak M3 20320R related to the drive issue.

—> Purchase or Repair:
#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

—> Purchase or Repair:
#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#ProtoTrak by ED HAYWARD on 2013-02-23 08:23
the ProtoTrak Plus 15690 DRO unit went down mid-shift last night. Please check and fix it as soon as possible. Thanks!

—> Purchase or Repair:
#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

—> Purchase or Repair:
#Prototrak by Schoenung on 2009-08-16 18:33
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgent attention and repair service are needed to avoid any further delays.

—> Purchase or Repair:
#ProtoTrak by andrew young on 2013-05-16 08:54
The ProtoTrak Plus 15690 is down with Error Code 135. Please advise on troubleshooting steps or repair options.

—> Purchase or Repair:
#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

—> Purchase or Repair:
#Prototrak by Mike Carnes on 2009-10-03 02:07
Can you please confirm if the Prototrak M3 20320R is still supported and if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Detlef on 2009-11-24 01:58
My Prototrak M3 20320R drive unit is not functioning properly. Need assistance from a qualified technician to repair it as it's causing production delays.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Cai on 2009-11-24 16:15
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Michal on 2009-10-20 13:32
There's an issue with the Prototrak M3 20320R drive board. We need to get this resolved ASAP to minimize downtime.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

—> Purchase or Repair:
#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

—> Purchase or Repair:
#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

—> Purchase or Repair:
#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

—> Purchase or Repair:
#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

—> Purchase or Repair:
#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

—> Purchase or Repair:
#Prototrak by Jagtap on 2009-11-13 20:12
My Prototrak M3 20320R drive is malfunctioning and needs repair urgently. Looking for an experienced technician to diagnose and fix the issue

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

—> Purchase or Repair:
#Prototrak by F. on 2009-02-05 21:54
Having an issue with the Prototrak M3 20320R drive affecting production. Immediate repair service required to minimize downtime.

—> Purchase or Repair:
#Prototrak by mcilwain on 2009-06-03 22:56
Hello, we have a Prototrak M3 20320R that stopped working. We need repair information or a replacement part. Could you please provide repair details as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by morte on 2009-09-28 05:07
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working. Can you help me figure out what's going on?

—> Purchase or Repair:
#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

—> Purchase or Repair:
#Prototrak by Halliburton on 2009-06-01 06:42
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgently need repair service to fix the issue and get production back on track.

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