ProtoTrak Service & Repair Forum

The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

—> Purchase or Repair: Ticket Image

— Posted by fisk on 2013-07-09

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If you need your ProtoTrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#Prototrak by Janardan on 2009-08-30 06:41
Unit 20320R is down mid-shift. Drive issue on Prototrak M3. Please follow up during the day shift.

—> Purchase or Repair:
#Prototrak by NECATI on 2009-08-21 00:45
Hello, we continue to experience issues with the Prototrak M3 20320R and urgently require assistance. Please respond

—> Purchase or Repair:
#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Colombo on 2009-08-16 05:29
The Prototrak M3 20320R drive or board just failed. Will troubleshoot as soon as possible.

—> Purchase or Repair:
#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

—> Purchase or Repair:
#Prototrak by Kamlesh Patel on 2009-02-18 20:29
The Prototrak M3 20320R unit in maintenance is not functioning properly or may be experiencing issues related to the drive.

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

—> Purchase or Repair:
#Prototrak by rofovnifo on 2009-12-17 21:53
Do you have a spare Prototrak M3 20320R available for sale or repair? We need it urgently to keep production running smoothly.

—> Purchase or Repair:
#Prototrak by Popovic on 2009-07-05 19:41
Our Prototrak M3 20320R is experiencing a critical drive issue that is significantly impacting our production line. Immediate repair service is needed to restore operations

—> Purchase or Repair:
#Prototrak by geffery on 2009-08-26 22:42
The Prototrak M3 20320R unit in the warehouse is behaving unusually. It's not performing its typical functions and acting weirdly. I need assistance in resolving this issue.

—> Purchase or Repair:
#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#ProtoTrak by andrew young on 2013-05-16 08:54
The ProtoTrak Plus 15690 is down with Error Code 135. Please advise on troubleshooting steps or repair options.

—> Purchase or Repair:
#Prototrak by chalam on 2009-07-30 19:35
Having issues with my Prototrak M3 20320R drive unit. Need a repair technician urgently.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

—> Purchase or Repair:
#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

—> Purchase or Repair:
#Prototrak by JACK L FEAK on 2016-06-02 00:22
Prototrak MX2 15814R not displaying any data on the DRO screen.

—> Purchase or Repair:
#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

—> Purchase or Repair:
#Prototrak by Samuela Volau on 2009-05-04 20:49
The Prototrak M3 20320R drive unit has malfunctioned and is affecting the production line. Immediate repair service is needed to minimize downtime and resume operations.

—> Purchase or Repair:
#Prototrak by Ersin Ak on 2009-06-09 10:29
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

—> Purchase or Repair:
#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

—> Purchase or Repair:
#Prototrak by coolswerop on 2009-01-10 18:07
the Prototrak M3 20320R drive on unit X went down during the night shift. Please check it out and address the issue. Thanks!

—> Purchase or Repair:
#Prototrak by mostafajahani on 2009-01-08 15:10
Hi, I'm reaching out on behalf of a client who has a Prototrak M3 20320R drive that needs repair. Can you please provide me with information on how to proceed? Thank you.

—> Purchase or Repair:
#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Jay Zhou on 2009-07-23 20:55
Are you able to provide a replacement Prototrak M3 20320R drive unit? Our production is currently halted and we need a solution urgently.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

—> Purchase or Repair:
#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by Dan Regan on 2009-03-10 14:11
Hey, the Prototrak M3 20320R drive went kaput during the night shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

—> Purchase or Repair:
#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

—> Purchase or Repair:
#Prototrak by mostafajahani on 2009-05-31 17:38
Do you have another Prototrak M3 20320R unit available for sale or repair? Our production has been affected, and we need a replacement as soon as possible.

—> Purchase or Repair:
#Prototrak by Ekanayaka on 2009-03-03 19:53
Can you please confirm if the Prototrak M3 20320R unit is still supported, or if replacement parts are available for it?

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by DUNG on 2009-04-10 10:02
I need assistance with Prototrak M3 20320R related to the drive issue.

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King, NC 27021
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Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
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