Prototrak Service & Repair Forum

The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

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— Posted by Enloe on 2016-04-15

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If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

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#Prototrak by SHERMAN on 2009-11-04 19:02
There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

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#Prototrak by coolswerop on 2009-01-10 18:07
the Prototrak M3 20320R drive on unit X went down during the night shift. Please check it out and address the issue. Thanks!

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#Prototrak by Cai on 2009-11-24 16:15
The Prototrak M3 20320R drive is not working.

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#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

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#Prototrak by Carl on 2009-09-01 21:31
Can the Prototrak M3 20320R drive be repaired or does it need to be replaced? I'm looking to check this off my to-do list.

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#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

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#Prototrak by Jimmy Paragh on 2009-02-07 09:25
Hello, I am inquiring about an issue with a Prototrak M3 20320R drive. Could you please provide more information on how to address this problem? Thank you.

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#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

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#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

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#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

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#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

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#Prototrak by Halliburton on 2009-06-01 06:42
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgently need repair service to fix the issue and get production back on track.

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#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

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#ProtoTrak by andrew young on 2013-05-16 08:54
The ProtoTrak Plus 15690 is down with Error Code 135. Please advise on troubleshooting steps or repair options.

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#Prototrak by Mirco Rondelli on 2009-04-04 06:42
The Prototrak M3 20320R is showing Error Code 4. spindle isn't turning. Need urgent assistance to resolve this issue.

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#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

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#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Elvis on 2009-10-22 20:58
The Prototrak M3 20320R unit related to the drive is not functioning properly. Maintenance team has been alerted.

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#Prototrak by JACK L FEAK on 2016-06-02 00:22
Prototrak MX2 15814R not displaying any data on the DRO screen.

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#Prototrak by Macdonald on 2009-12-03 21:32
The Prototrak M3 20320R drive is malfunctioning. Needs attention ASAP.

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#Prototrak by Ofstad on 2009-12-18 18:06
Can you please provide assistance with Prototrak M3 20320R? Issue drive.

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#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by FAVRE on 2009-03-10 18:11
Hey, the Prototrak M3 20320R went down mid-shift. Needs attention ASAP.

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#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

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#Prototrak by Ekanayaka on 2009-03-03 19:53
Can you please confirm if the Prototrak M3 20320R unit is still supported, or if replacement parts are available for it?

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#Prototrak by ROB DYCK on 2009-12-16 08:51
Hey, the Prototrak M3 20320R drive went down mid-shift. Need someone to check it out tomorrow.

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#Prototrak by PETER BLAYDEN on 2009-05-09 18:17
Our Prototrak M3 20320R drive isn't working and we need a replacement. Can you provide repair info ASAP? Thank you!

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#Prototrak by Leutrim on 2009-02-17 01:00
I have noticed that a Prototrak M3 20320R in the warehouse is not functioning as it normally does. The unit's drive seems to be acting strangely, but I am unsure of what specifically is causing the issue.

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#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

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#Prototrak by Cesar Mendez on 2009-08-13 02:35
The Prototrak M3 20320R drive is malfunctioning, halting production. Urgent repair needed to get the line running smoothly.

—> Purchase or Repair:
#Prototrak by ALIKA on 2009-03-12 08:11
My client needs assistance with Prototrak M3 20320R drive. Can you please provide information on troubleshooting and servicing this part? Thank you.

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#Prototrak by John Williamsen on 2009-04-08 01:10
Could you please confirm if the Prototrak M3 20320R unit is still supported or if replacement parts are available for it? Thank you.

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#Prototrak by shaban khan on 2009-03-21 13:25
Hey, we have an issue with our Prototrak M3 20320R drive. We need some repair info. Can you provide assistance or point us in the right direction? Thanks!

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#Prototrak by Maikol on 2009-11-18 13:01
The Prototrak M3 20320R drive is malfunctioning, causing a significant impact on the production line. Please address this issue urgently to restore operations as soon as possible.

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#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

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#Prototrak by NEMICHE on 2009-11-19 12:02
The Prototrak M3 20320R unit is not functioning. Maintenance team needs assistance.

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#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

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#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

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#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

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#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

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#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

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#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

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#Prototrak by mostafajahani on 2009-05-31 17:38
Do you have another Prototrak M3 20320R unit available for sale or repair? Our production has been affected, and we need a replacement as soon as possible.

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#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by edelmicio on 2009-03-10 20:11
Hello, just wanted to inform you that the Prototrak M3 20320R experienced a drive issue which caused downtime during the last shift. We need to address this before the next shift starts. Can you provide some guidance on this matter quickly?

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#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

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#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

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King, NC 27021
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Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
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