Prototrak Service & Repair Forum

The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

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— Posted by Enloe on 2016-04-15

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If you need your Prototrak unit tested or repaired,
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145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

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#Prototrak by Leutrim on 2009-02-17 01:00
I have noticed that a Prototrak M3 20320R in the warehouse is not functioning as it normally does. The unit's drive seems to be acting strangely, but I am unsure of what specifically is causing the issue.

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#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

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#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#ProtoTrak by Randy Hamilton on 2013-11-26 04:20
Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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#Prototrak by NAGAR on 2009-09-09 10:50
We still need assistance with our Prototrak M3 20320R. The unit is still down. Please prioritize a response this time. Thank you.

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#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

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#Prototrak by Jeconiah on 2009-03-11 20:11
I'm experiencing some trouble with the Prototrak M3 20320R, specifically related to the drive function. It seems like something has stopped working, and I'm not sure what the issue could be. Any assistance or guidance would be greatly appreciated.

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#Prototrak by ALIKA on 2009-03-12 08:11
My client needs assistance with Prototrak M3 20320R drive. Can you please provide information on troubleshooting and servicing this part? Thank you.

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#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

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#Prototrak by DERRIBOS on 2009-07-23 19:55
Could you please provide information about the Prototrak M3 20320R drive unit? We are trying to determine if support is still available or if replacement parts can be sourced for this older unit. Thank you.

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#Prototrak by esqijaguzr on 2009-10-15 08:45
Experiencing issues with Prototrak M3 20320R drive unit. Need repairs urgently. Please respond if you can service this industrial equipment. Thank you.

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#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

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#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

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#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

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#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

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#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

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#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

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#Prototrak by Shirke on 2009-10-16 18:31
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, but I'm not sure what the issue is exactly. Do you have any advice on troubleshooting or getting it fixed?

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#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

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#Prototrak by Schoenung on 2009-08-16 18:33
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgent attention and repair service are needed to avoid any further delays.

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#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

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#Prototrak by SHERMAN on 2009-11-04 19:02
There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

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#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

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#Prototrak by mr clop on 2009-12-14 07:48
One drive or board on Prototrak M3 20320R just failed, need urgent maintenance attention. Heading over to fix it right away.

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#Prototrak by Ofstad on 2009-12-18 18:06
Can you please provide assistance with Prototrak M3 20320R? Issue drive.

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#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

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#Prototrak by Jay Zhou on 2009-07-23 20:55
Are you able to provide a replacement Prototrak M3 20320R drive unit? Our production is currently halted and we need a solution urgently.

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#Prototrak by rofovnifo on 2009-12-17 21:53
Do you have a spare Prototrak M3 20320R available for sale or repair? We need it urgently to keep production running smoothly.

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#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

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#Prototrak by Kamlesh Patel on 2009-02-18 20:29
The Prototrak M3 20320R unit in maintenance is not functioning properly or may be experiencing issues related to the drive.

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#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

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#Prototrak by lionel chin on 2009-11-15 16:18
I need assistance with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by Okorigwe on 2009-10-02 23:07
The Prototrak M3 20320R drive unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, displaying unusual and erratic actions.

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#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

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#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

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#Prototrak by Bart on 2009-10-20 15:32
The Prototrak M3 20320R drive unit is not working properly and needs maintenance support.

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#Prototrak by Biondic on 2009-05-21 15:58
Could you please provide more information on pricing and availability for the Prototrak M3 20320R? We are looking to purchase quickly and want to ensure we have the correct model. Thank you!

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#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

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#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

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#Prototrak by Rob Salvesen on 2009-03-10 07:11
I have a Prototrak M3 20320R that needs repair. The drive is not functioning properly, and I need help fixing it.

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#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

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#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

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#Prototrak by Mike Carnes on 2009-10-03 02:07
Can you please confirm if the Prototrak M3 20320R is still supported and if replacement parts are available for this unit? Thank you.

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#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by mostafajahani on 2009-05-31 17:38
Do you have another Prototrak M3 20320R unit available for sale or repair? Our production has been affected, and we need a replacement as soon as possible.

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