Prototrak Service & Repair Forum

We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

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— Posted by Björn Steinmann on 2009-05-15

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If you need your Prototrak unit tested or repaired,
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Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
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Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

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#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

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#Prototrak by Airat on 2009-04-09 11:26
One of the Prototrak M3 20320R units in the warehouse is behaving irregularly. It's not operating as it usually does.

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#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

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#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

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#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

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#Prototrak by PETER BLAYDEN on 2009-05-09 18:17
Our Prototrak M3 20320R drive isn't working and we need a replacement. Can you provide repair info ASAP? Thank you!

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#Prototrak by Carl on 2009-09-01 21:31
Can the Prototrak M3 20320R drive be repaired or does it need to be replaced? I'm looking to check this off my to-do list.

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#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

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#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

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#Prototrak by Ray Welch on 2009-12-09 12:46
The Prototrak M3 20320R drive unit isn't working as reported.

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#Prototrak by Indrajeet Singh on 2009-11-25 04:45
Experiencing issues with my Prototrak M3 20320R drive. Need a reliable technician to repair it

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#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

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#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

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#Prototrak by JACK L FEAK on 2016-06-02 00:22
Prototrak MX2 15814R not displaying any data on the DRO screen.

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#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

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#Prototrak by rick vezzani on 2009-05-15 11:24
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate repair service is required to minimize downtime and resume operations swiftly.

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#Prototrak by coolswerop on 2009-01-10 18:07
the Prototrak M3 20320R drive on unit X went down during the night shift. Please check it out and address the issue. Thanks!

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#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

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#Prototrak by Deline on 2009-09-03 20:48
The Prototrak M3 20320R is down due to a drive or board failure. Requesting immediate attention from maintenance to address the issue.

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#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

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#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

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#Prototrak by Bart on 2009-10-20 15:32
The Prototrak M3 20320R drive unit is not working properly and needs maintenance support.

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#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

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#Prototrak by Jim Vezina on 2009-11-24 23:52
Prototrak M3 20320R down, error code 203. Drive malfunction. Need immediate assistance.

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#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

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#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

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#Prototrak by Gamil on 2009-04-30 03:01
Hello, we have a Prototrak M3 20320R with a drive issue. We need repair info urgently. Can you please provide assistance as soon as possible? Thank you.

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#Prototrak by Jay Zhou on 2009-07-23 20:55
Are you able to provide a replacement Prototrak M3 20320R drive unit? Our production is currently halted and we need a solution urgently.

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#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

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#Prototrak by Jimmy Paragh on 2009-02-07 09:25
Hello, I am inquiring about an issue with a Prototrak M3 20320R drive. Could you please provide more information on how to address this problem? Thank you.

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#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

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#Prototrak by harvey on 2009-02-09 04:51
My Prototrak M3 20320R drive is still down. Need assistance as soon as possible.

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#Prototrak by john messias on 2009-06-13 00:28
The Prototrak M3 20320R drive stopped working mid-shift. Please investigate and repair asap. Thank you!

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#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

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#Prototrak by Ekanayaka on 2009-03-03 19:53
Can you please confirm if the Prototrak M3 20320R unit is still supported, or if replacement parts are available for it?

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#Prototrak by jadhav on 2009-11-16 21:17
Prototrak M3 20320R drive issue.

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#Prototrak by gary franklin on 2009-06-26 04:21
Prototrak M3 20320R drive failure.

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#Prototrak by Popovic on 2009-07-05 19:41
Our Prototrak M3 20320R is experiencing a critical drive issue that is significantly impacting our production line. Immediate repair service is needed to restore operations

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#Prototrak by esqijaguzr on 2009-10-15 08:45
Experiencing issues with Prototrak M3 20320R drive unit. Need repairs urgently. Please respond if you can service this industrial equipment. Thank you.

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#Prototrak by arnout bex on 2009-10-12 10:34
Could you please confirm if the Prototrak M3 20320R drive can be repaired or if it needs to be replaced? I'm trying to check this off my to-do list. Thank you!

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#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

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#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

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#Prototrak by morte on 2009-09-28 05:07
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working. Can you help me figure out what's going on?

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#Prototrak by Darryl Crum on 2009-06-12 22:28
I'm having trouble with the Prototrak M3 20320R. It seems to be an issue with the drive. Would you be able to take a look and see what might be causing it to stop working? Thank you for your help.

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#Prototrak by mostafajahani on 2009-01-08 15:10
Hi, I'm reaching out on behalf of a client who has a Prototrak M3 20320R drive that needs repair. Can you please provide me with information on how to proceed? Thank you.

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#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

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#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

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