Prototrak Service & Repair Forum

The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

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— Posted by Matthew Stith on 2009-11-23

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If you need your Prototrak unit tested or repaired,
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Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by ricardo torres on 2009-10-24 18:37
I'm experiencing issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not entirely sure what the problem might be. Please help troubleshoot and resolve the issue.

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#Prototrak by David Hubbert on 2009-07-18 13:38
Experiencing issues with my Prototrak M3 20320R driveneed repairs ASAP. Unit not functioning properly, in need of expert diagnosis and repair. Any technicians available for troubleshooting and fixing?

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#Prototrak by BOUDREAUX on 2009-10-11 15:22
Could you please provide information on whether the Prototrak M3 20320R drive is still supported, and if replacement parts are available? Thank you.

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#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

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#Prototrak by F. on 2009-02-05 21:54
Having an issue with the Prototrak M3 20320R drive affecting production. Immediate repair service required to minimize downtime.

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#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

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#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

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#Prototrak by Shirke on 2009-10-16 18:31
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working, but I'm not sure what the issue is exactly. Do you have any advice on troubleshooting or getting it fixed?

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#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

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#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

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#Prototrak by Robert Mendes on 2009-03-09 16:11
Can the Prototrak M3 20320R drive be repaired or bought? Just checking this off my to-do list.

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#Prototrak by Maynard on 2009-05-21 20:29
My Prototrak M3 20320R is not responding or moving. Need a technician to repair the drive unit ASAP. Thank you.

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#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

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#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

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#Prototrak by Claude Coronado on 2009-10-27 10:14
The Prototrak M3 20320R drive stopped working. Can you please send repair information? Thank you!

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#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

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#Prototrak by Lubomír on 2009-03-10 21:56
We experienced downtime with the Prototrak M3 20320R drive unit earlier today. It caused a halt in operations from 1030 AM to 1245 PM. Could you provide some insight into what happened and how we can prevent this in the future? Your

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#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

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#Prototrak by Leutrim on 2009-02-17 01:00
I have noticed that a Prototrak M3 20320R in the warehouse is not functioning as it normally does. The unit's drive seems to be acting strangely, but I am unsure of what specifically is causing the issue.

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#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

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#Prototrak by MOTORCONTROL on 2009-05-31 16:38
Prototrak M3 20320R experiencing drive issue, affecting production line. Urgent repair needed to resume operations ASAP.

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#Prototrak by Andrew Goulding on 2009-09-14 13:12
Prototrak M3 20320R issue Drive malfunction affecting production line. Need urgent repair service to resume operations.

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#Prototrak by Ficarrotta on 2009-10-23 18:43
Hello, I'm interested in the Prototrak M3 20320R unit for the drive. Could you please provide me with information about its pricing and availability? I'm looking to source one quickly. Thank you.

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#Prototrak by lionel chin on 2009-11-15 16:18
I need assistance with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

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#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by prior on 2009-10-07 06:36
The Prototrak M3 20320R unit in the warehouse is exhibiting unusual behavior in its drive functionality. The drive is not functioning as it typically does, and its performance is erratic or abnormal.

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#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

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#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

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#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

—> Purchase or Repair:
#Prototrak by Barahona on 2009-06-06 07:34
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

—> Purchase or Repair:
#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Ray Welch on 2009-12-09 12:46
The Prototrak M3 20320R drive unit isn't working as reported.

—> Purchase or Repair:
#Prototrak by Janardan on 2009-08-30 06:41
Unit 20320R is down mid-shift. Drive issue on Prototrak M3. Please follow up during the day shift.

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#Prototrak by Indrajeet Singh on 2009-11-25 04:45
Experiencing issues with my Prototrak M3 20320R drive. Need a reliable technician to repair it

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#Prototrak by ashwin sami on 2009-11-17 17:47
Hey, the Prototrak M3 20320R has a drive or board failure. Needs immediate attention to get it back up and running smoothly.

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#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

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#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

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#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

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#Prototrak by NECATI on 2009-08-21 00:45
Hello, we continue to experience issues with the Prototrak M3 20320R and urgently require assistance. Please respond

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#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

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#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

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#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

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#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

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#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

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#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

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#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

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#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

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