Prototrak Service & Repair Forum

The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

—> Purchase or Repair: Ticket Image

— Posted by Matthew Stith on 2009-11-23

Reply🗨️Ask a New Question Below❓

If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 217 Comments

#Prototrak by Dan Regan on 2009-03-10 14:11
Hey, the Prototrak M3 20320R drive went kaput during the night shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Deline on 2009-09-03 20:48
The Prototrak M3 20320R is down due to a drive or board failure. Requesting immediate attention from maintenance to address the issue.

—> Purchase or Repair:
#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by Ray Welch on 2009-12-09 12:46
The Prototrak M3 20320R drive unit isn't working as reported.

—> Purchase or Repair:
#Prototrak by Kamlesh Patel on 2009-02-18 20:29
The Prototrak M3 20320R unit in maintenance is not functioning properly or may be experiencing issues related to the drive.

—> Purchase or Repair:
#Prototrak by esqijaguzr on 2009-10-15 08:45
Experiencing issues with Prototrak M3 20320R drive unit. Need repairs urgently. Please respond if you can service this industrial equipment. Thank you.

—> Purchase or Repair:
#Prototrak by Schoenung on 2009-08-16 18:33
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgent attention and repair service are needed to avoid any further delays.

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by prior on 2009-10-07 06:36
The Prototrak M3 20320R unit in the warehouse is exhibiting unusual behavior in its drive functionality. The drive is not functioning as it typically does, and its performance is erratic or abnormal.

—> Purchase or Repair:
#Prototrak by MARIANNE on 2009-08-20 23:45
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

—> Purchase or Repair:
#Prototrak by Heiko Bron ZS5HB on 2009-02-17 20:15
Do you have a Prototrak M3 20320R drive available for sale or repair? Need to keep production running.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by John Williamsen on 2009-04-08 01:10
Could you please confirm if the Prototrak M3 20320R unit is still supported or if replacement parts are available for it? Thank you.

—> Purchase or Repair:
#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

—> Purchase or Repair:
#Prototrak by Haresh PChavda on 2009-09-03 22:48
Please provide me with information about pricing and availability for the Prototrak M3 20320R drive unit. I am interested in acquiring one

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

—> Purchase or Repair:
#Prototrak by Aboua Guy serge on 2009-08-01 18:02
The unit labeled Prototrak M3 20320R in the warehouse is exhibiting unusual behavior in its drive function. It is not acting as it usually does.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by chalam on 2009-07-30 19:35
Having issues with my Prototrak M3 20320R drive unit. Need a repair technician urgently.

—> Purchase or Repair:
#Prototrak by Elvis on 2009-10-22 20:58
The Prototrak M3 20320R unit related to the drive is not functioning properly. Maintenance team has been alerted.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Airworks on 2009-02-07 11:25
Hi there, we're experiencing issues with the drive on our Prototrak M3 20320R. We're in need of a replacement, but we can't find one. Can you please provide us with repair information as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

—> Purchase or Repair:
#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

—> Purchase or Repair:
#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

—> Purchase or Repair:
#Prototrak by Ung on 2009-07-31 20:52
Experiencing issues with the Prototrak M3 20320R drive caused downtime during today's shift. Need to understand what happened ASAP. Please provide a brief explanation before the next shift begins.

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#Prototrak by Matthew Stith on 2009-11-23 01:47
The Prototrak M3 20320R is displaying error code E342 and the drive is not functioning. Please advise on troubleshooting steps or repairs needed to address this issue

—> Purchase or Repair:
#Prototrak by Arcangel on 2009-11-19 13:02
I'm experiencing an issue with the Prototrak M3 20320R drive - it seems to have stopped working. Any help or guidance would be greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by Melocco on 2009-12-07 15:18
My Prototrak M3 20320R drive is malfunctioning, and I need a technician to address the issue

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Ofstad on 2009-12-18 18:06
Can you please provide assistance with Prototrak M3 20320R? Issue drive.

—> Purchase or Repair:
#Prototrak by shaban khan on 2009-03-21 13:25
Hey, we have an issue with our Prototrak M3 20320R drive. We need some repair info. Can you provide assistance or point us in the right direction? Thanks!

—> Purchase or Repair:
#Prototrak by Gary Hall on 2009-08-03 12:40
Prototrak M3 20320R is displaying "Drive Fault" error message.

—> Purchase or Repair:
#Prototrak by Jimmy Paragh on 2009-02-07 09:25
Hello, I am inquiring about an issue with a Prototrak M3 20320R drive. Could you please provide more information on how to address this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Bellora on 2009-04-22 10:45
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list. Thank you.

—> Purchase or Repair:
#Prototrak by MOTORCONTROL on 2009-05-31 16:38
Prototrak M3 20320R experiencing drive issue, affecting production line. Urgent repair needed to resume operations ASAP.

—> Purchase or Repair:
#ProtoTrak by mark woodall on 2013-06-21 21:58
Hi there, our ProtoTrak Plus 15690 unit is still down. We need assistance with this DRO system. Kindly reply

—> Purchase or Repair:
#Prototrak by ricardo torres on 2009-10-24 18:37
I'm experiencing issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not entirely sure what the problem might be. Please help troubleshoot and resolve the issue.

—> Purchase or Repair:
#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

—> Purchase or Repair:

Contact Us

🚑Shop Location🛠️

Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
🚑 Rush repair shipments only — no walk-ins.

📞Phone

1-336-969-0110

📦Mailing Address🚛

Industrial Electronic Repair
931-E S. Main St #204
Kernersville, NC 27284
📦 Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.