Prototrak Service & Repair Forum

The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

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— Posted by Enloe on 2016-04-15

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If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 217 Comments

#Prototrak by MOHAMMAD on 2009-04-01 15:31
Do you have a Prototrak M3 20320R available for sale or repair to keep production running?

—> Purchase or Repair:
#Prototrak by Muhammad Bazal on 2009-09-07 13:00
The Prototrak M3 20320R is showing Error Code E342 and I'm unable to proceed with operations. Please advise on troubleshooting steps or repair options as soon as possible.

—> Purchase or Repair:
#Prototrak by NAGAR on 2009-09-09 10:50
We still need assistance with our Prototrak M3 20320R. The unit is still down. Please prioritize a response this time. Thank you.

—> Purchase or Repair:
#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

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#Prototrak by Bart on 2009-10-20 15:32
The Prototrak M3 20320R drive unit is not working properly and needs maintenance support.

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#Prototrak by Carl on 2009-09-01 21:31
Can the Prototrak M3 20320R drive be repaired or does it need to be replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Maynard on 2009-05-21 20:29
My Prototrak M3 20320R is not responding or moving. Need a technician to repair the drive unit ASAP. Thank you.

—> Purchase or Repair:
#Prototrak by Gilbert News on 2009-12-15 07:27
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by John Friscia on 2009-08-04 10:48
The Prototrak M3 20320R unit is still down. We need assistance

—> Purchase or Repair:
#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

—> Purchase or Repair:
#Prototrak by Janardan on 2009-08-30 06:41
Unit 20320R is down mid-shift. Drive issue on Prototrak M3. Please follow up during the day shift.

—> Purchase or Repair:
#Prototrak by Guglielmo on 2009-06-05 14:08
Experiencing issues with Prototrak M3 20320R drive, looking for repair service ASAP. Unit is currently not functioning, need help to get it operational again.

—> Purchase or Repair:
#Prototrak by John Hopf on 2009-12-23 18:52
Hey, the Prototrak M3 20320R drive went down during the shift. Needs attention ASAP. Thanks!

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

—> Purchase or Repair:
#Prototrak by Macdonald on 2009-12-03 21:32
The Prototrak M3 20320R drive is malfunctioning. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by prior on 2009-10-07 06:36
The Prototrak M3 20320R unit in the warehouse is exhibiting unusual behavior in its drive functionality. The drive is not functioning as it typically does, and its performance is erratic or abnormal.

—> Purchase or Repair:
#Prototrak by Popovic on 2009-07-05 19:41
Our Prototrak M3 20320R is experiencing a critical drive issue that is significantly impacting our production line. Immediate repair service is needed to restore operations

—> Purchase or Repair:
#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Ofstad on 2009-12-18 18:06
Can you please provide assistance with Prototrak M3 20320R? Issue drive.

—> Purchase or Repair:
#Prototrak by Haresh PChavda on 2009-09-03 22:48
Please provide me with information about pricing and availability for the Prototrak M3 20320R drive unit. I am interested in acquiring one

—> Purchase or Repair:
#Prototrak by mostafajahani on 2009-01-08 15:10
Hi, I'm reaching out on behalf of a client who has a Prototrak M3 20320R drive that needs repair. Can you please provide me with information on how to proceed? Thank you.

—> Purchase or Repair:
#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Andrew Goulding on 2009-09-14 13:12
Prototrak M3 20320R issue Drive malfunction affecting production line. Need urgent repair service to resume operations.

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Prince Enobong Charl on 2009-09-17 19:53
We experienced downtime due to an issue with the Prototrak M3 20320R drive. Can you provide an update on what happened and when it occurred? We need this information urgently before the next shift starts. Thank you.

—> Purchase or Repair:
#Prototrak by Pavlina on 2009-03-11 14:11
One of the drives or boards on the Prototrak M3 20320R just failed, will investigate further.

—> Purchase or Repair:
#Prototrak by Yoram on 2009-08-28 00:12
The Prototrak M3 20320R unit is currently not working. Maintenance team is looking into it.

—> Purchase or Repair:
#Prototrak by NEMICHE on 2009-11-19 12:02
The Prototrak M3 20320R unit is not functioning. Maintenance team needs assistance.

—> Purchase or Repair:
#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

—> Purchase or Repair:
#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

—> Purchase or Repair:
#Prototrak by Biondic on 2009-05-21 15:58
Could you please provide more information on pricing and availability for the Prototrak M3 20320R? We are looking to purchase quickly and want to ensure we have the correct model. Thank you!

—> Purchase or Repair:
#Prototrak by Darryl Crum on 2009-06-12 22:28
I'm having trouble with the Prototrak M3 20320R. It seems to be an issue with the drive. Would you be able to take a look and see what might be causing it to stop working? Thank you for your help.

—> Purchase or Repair:
#Prototrak by harvey on 2009-02-09 04:51
My Prototrak M3 20320R drive is still down. Need assistance as soon as possible.

—> Purchase or Repair:
#Prototrak by Ramon Martinez Gutierrez on 2009-04-28 22:42
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Attila Rózsahegyi on 2009-11-25 18:15
Hey team, the Prototrak M3 20320R drive system went down mid-shift. Needs attention before we can use it again. Thanks!

—> Purchase or Repair:
#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

—> Purchase or Repair:
#Prototrak by ricardo torres on 2009-10-24 18:37
I'm experiencing issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not entirely sure what the problem might be. Please help troubleshoot and resolve the issue.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#Prototrak by Deline on 2009-09-03 20:48
The Prototrak M3 20320R is down due to a drive or board failure. Requesting immediate attention from maintenance to address the issue.

—> Purchase or Repair:
#Prototrak by Ficarrotta on 2009-10-23 18:43
Hello, I'm interested in the Prototrak M3 20320R unit for the drive. Could you please provide me with information about its pricing and availability? I'm looking to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by mark wildes on 2009-08-16 07:54
We experienced downtime on the Prototrak M3 20320R due to a drive issue. The incident occurred during the previous shift. Can you please provide a quick update on the situation before the next shift starts? Thank you.

—> Purchase or Repair:
#Prototrak by Jeremy Roth on 2009-07-10 16:22
Hi, I'm looking for information on the Prototrak M3 20320R drive unit. We're trying to determine if it's still supported and if replacement parts are available. Please advise on repair options. Thank you.

—> Purchase or Repair:
#ProtoTrak by Randy Hamilton on 2013-11-26 04:20
Hi there, we're having issues with our ProtoTrak Plus 15690 DRO system and need information on how to get it repaired. Please send us the necessary repair details or guide us to the right service provider. Thanks!

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145 Rockwell Place Ct
Tobaccoville, NC 27050
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