Prototrak Service & Repair Forum

We experienced downtime with the Prototrak M3 20320R drive unit earlier today. It caused a halt in operations from 1030 AM to 1245 PM. Could you provide some insight into what happened and how we can prevent this in the future? Your

—> Purchase or Repair: Ticket Image

— Posted by Lubomír on 2009-03-10

Reply🗨️Ask a New Question Below❓


Recent Comments Search: "Prototrak"

If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by John Chekaway on 2009-01-23 10:31
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to resolve this issue and check it off my to-do list.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#Prototrak by Biondic on 2009-05-21 15:58
Could you please provide more information on pricing and availability for the Prototrak M3 20320R? We are looking to purchase quickly and want to ensure we have the correct model. Thank you!

—> Purchase or Repair:
#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

—> Purchase or Repair:
#Prototrak by prior on 2009-10-07 06:36
The Prototrak M3 20320R unit in the warehouse is exhibiting unusual behavior in its drive functionality. The drive is not functioning as it typically does, and its performance is erratic or abnormal.

—> Purchase or Repair:
#Prototrak by william deghetto on 2009-08-18 06:31
Could you please provide repair information for a Prototrak M3 20320R drive? Our equipment is down, and we urgently need a replacement. Your quick response is greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by morte on 2009-09-28 05:07
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working. Can you help me figure out what's going on?

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
Show More
#Prototrak by F. on 2009-02-05 21:54
Having an issue with the Prototrak M3 20320R drive affecting production. Immediate repair service required to minimize downtime.

—> Purchase or Repair:
#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#ProtoTrak by Gennaro on 2013-05-04 23:41
We are experiencing a critical issue with the ProtoTrak Plus 15690 DRO system, causing a significant impact on our production line. Immediate repair service is urgently needed to resume operations

—> Purchase or Repair:
#ProtoTrak by fisk on 2013-07-09 23:32
The ProtoTrak Plus 15690 unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it usually does, and the display screen is showing strange data or not responding correctly to inputs.

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#Prototrak by Deivid machado on 2009-03-21 20:21
Hello, we have an issue with our Prototrak M3 20320R drive and need a replacement. Could you please provide repair information or suggest a solution? Thank you.

—> Purchase or Repair:
#ProtoTrak by SOLDI on 2013-07-23 02:32
Hi, I am reaching out regarding ProtoTrak Plus 15690, which is experiencing issues with the DRO function. Can you please provide details on what might be causing this problem and how it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by Nitis on 2009-04-28 18:53
Having issues with my Prototrak M3 20320R drive. Need a repair technician to fix it.

—> Purchase or Repair:
#Prototrak by Mirco Rondelli on 2009-04-04 06:42
The Prototrak M3 20320R is showing Error Code 4. spindle isn't turning. Need urgent assistance to resolve this issue.

—> Purchase or Repair:
#Prototrak by Okorigwe on 2009-10-02 23:07
The Prototrak M3 20320R drive unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, displaying unusual and erratic actions.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

—> Purchase or Repair:
#ProtoTrak by Oravitz on 2013-08-13 10:32
Our ProtoTrak Plus 15690 DRO unit is still down. Please ensure someone addresses this issue

—> Purchase or Repair:
#Prototrak by john lynch on 2009-12-08 14:51
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by NAGAR on 2009-09-09 10:50
We still need assistance with our Prototrak M3 20320R. The unit is still down. Please prioritize a response this time. Thank you.

—> Purchase or Repair:
#Prototrak by Jim Vezina on 2009-11-24 23:52
Prototrak M3 20320R down, error code 203. Drive malfunction. Need immediate assistance.

—> Purchase or Repair:
#Prototrak by mcilwain on 2009-06-03 22:56
Hello, we have a Prototrak M3 20320R that stopped working. We need repair information or a replacement part. Could you please provide repair details as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by FAVRE on 2009-03-10 18:11
Hey, the Prototrak M3 20320R went down mid-shift. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
Show More
#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by Bissell on 2009-04-13 23:59
We experienced downtime due to an issue with the Prototrak M3 20320R drive at 2345 last night. Can you quickly provide some insights on what went wrong? Thanks.

—> Purchase or Repair:
#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

—> Purchase or Repair:
#Prototrak by Michael Hall on 2009-09-03 19:48
Can you please help me determine if the Prototrak M3 20320R is still supported or if replacement parts are available for this older unit? We are trying to locate a repair option for the drive, but we're uncertain of the manufacturer.

—> Purchase or Repair:
#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by Melocco on 2009-12-07 15:18
My Prototrak M3 20320R drive is malfunctioning, and I need a technician to address the issue

—> Purchase or Repair:
#Prototrak by John Williamsen on 2009-04-08 01:10
Could you please confirm if the Prototrak M3 20320R unit is still supported or if replacement parts are available for it? Thank you.

—> Purchase or Repair:
#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

—> Purchase or Repair:
#Prototrak by Davidhasia on 2009-01-20 02:25
We experienced downtime with the Prototrak M3 20320R due to drive issues. This occurred during our shift today. Quick resolution is needed before the next shift. Can you investigate and provide a solution as soon as possible?

—> Purchase or Repair:
#Prototrak by Carl Everett on 2009-05-02 03:09
Our Prototrak M3 20320R unit is still down. We need immediate assistance. Please reply as soon as possible.

—> Purchase or Repair:
#Prototrak by megahed on 2009-12-13 09:01
One of the drives or boards on the Prototrak M3 20320R just failed. Need urgent attention to get it back up and running.

—> Purchase or Repair:
#Prototrak by Ruben Arboleda on 2009-10-20 18:32
Please assist with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by Maikol on 2009-11-18 13:01
The Prototrak M3 20320R drive is malfunctioning, causing a significant impact on the production line. Please address this issue urgently to restore operations as soon as possible.

—> Purchase or Repair:

Contact Us

🚑Shop Location🛠️

Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
🚑 Rush repair shipments only — no walk-ins.

📞Phone

1-336-969-0110

📦Mailing Address🚛

Industrial Electronic Repair
931-E S. Main St #204
Kernersville, NC 27284
📦 Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.