Prototrak Service & Repair Forum

I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

—> Purchase or Repair: Ticket Image

— Posted by Kenny on 2009-04-30

Reply🗨️Ask a New Question Below❓


Recent Comments Search: "Prototrak"

If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#ProtoTrak by Balucas on 2013-10-03 02:55
We have a ProtoTrak Plus 15690 with a failed drive or board affecting the DRO. Make sure to log this issue for repair ASAP.

—> Purchase or Repair:
#Prototrak by Teri on 2009-10-20 20:32
I have observed irregular behavior in one of the units at the warehouse. Please provide more details so that I can assist you better.

—> Purchase or Repair:
#ProtoTrak by Jeff Stanley on 2013-02-07 19:18
Hello, I am inquiring about a ProtoTrak Plus 15690 with a DRO that needs repair. Can you please provide me with more information on the services available and the estimated cost? Thank you.

—> Purchase or Repair:
#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

—> Purchase or Repair:
#Prototrak by Darryl Crum on 2009-06-12 22:28
I'm having trouble with the Prototrak M3 20320R. It seems to be an issue with the drive. Would you be able to take a look and see what might be causing it to stop working? Thank you for your help.

—> Purchase or Repair:
#Prototrak by koffi Joseph on 2009-03-12 06:11
Machine displaying "Drive Fault" error on Prototrak M3 20320R.

—> Purchase or Repair:
#ProtoTrak by caballero on 2013-12-19 04:15
Hello, I am reaching out to inquire if the ProtoTrak Plus 15690 DRO unit is still supported or if replacement parts are available. It is an older unit, and we are uncertain about the manufacturer. Thank you.

—> Purchase or Repair:
#Prototrak by lionel chin on 2009-11-15 16:18
I need assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Frankish on 2009-10-13 08:01
There was a downtime issue with the Prototrak M3 20320R drive. Could you please provide an update on what happened and when it occurred? Your

—> Purchase or Repair:
#Prototrak by Carl on 2009-09-01 21:31
Can the Prototrak M3 20320R drive be repaired or does it need to be replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Jagtap on 2009-11-13 20:12
My Prototrak M3 20320R drive is malfunctioning and needs repair urgently. Looking for an experienced technician to diagnose and fix the issue

—> Purchase or Repair:
#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-11-27 08:44
Prototrak M3 20320R drive not responding.

—> Purchase or Repair:
#Prototrak by james chapman on 2009-03-29 05:00
Could you please provide information on whether the Prototrak M3 20320R is still supported for repairs or if replacement parts are available?

—> Purchase or Repair:
#Prototrak by NGUYEN VAN DUNG on 2009-12-21 13:11
I am reaching out regarding Prototrak M3 part number 20320R. My client is facing an issue related to the drive. Could you please provide information on how to troubleshoot and resolve this problem? Thank you.

—> Purchase or Repair:
#Prototrak by Detlef on 2009-11-24 01:58
My Prototrak M3 20320R drive unit is not functioning properly. Need assistance from a qualified technician to repair it as it's causing production delays.

—> Purchase or Repair:
#Prototrak by Gazdik on 2009-10-14 10:44
Can the Prototrak M3 20320R drive be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Claude Coronado on 2009-10-27 10:14
The Prototrak M3 20320R drive stopped working. Can you please send repair information? Thank you!

—> Purchase or Repair:
#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

—> Purchase or Repair:
#Prototrak by Lynda Dobbin-Turner on 2009-12-12 11:44
Prototrak M3 20320R drive malfunction.

—> Purchase or Repair:
#Prototrak by fesswhigh on 2009-10-08 20:05
Could you please provide me with pricing and availability information for the Prototrak M3 20320R drive unit? I am interested in sourcing one quickly and want to ensure it is the correct model for my needs. Thank you.

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by Ray Welch on 2009-12-09 12:46
The Prototrak M3 20320R drive unit isn't working as reported.

—> Purchase or Repair:
#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Enzo on 2009-10-16 16:31
Prototrak M3-20320R not responding to any commands.

—> Purchase or Repair:
#Prototrak by edd on 2009-12-13 11:26
Machine not powering on after multiple attempts.

—> Purchase or Repair:
#Prototrak by Haresh PChavda on 2009-09-03 22:48
Please provide me with information about pricing and availability for the Prototrak M3 20320R drive unit. I am interested in acquiring one

—> Purchase or Repair:
#Prototrak by Heiko Bron ZS5HB on 2009-02-17 20:15
Do you have a Prototrak M3 20320R drive available for sale or repair? Need to keep production running.

—> Purchase or Repair:
#Prototrak by James Murphy on 2025-06-02 18:20
Hey there, I hope you're doing well. I need repair information for a Prototrak TRAK AGE 2 20181-1R - it's a computer monitor. Can you please provide me with details? Thanks in advance for your swift response.

—> Purchase or Repair:
#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Michal on 2009-10-20 13:32
There's an issue with the Prototrak M3 20320R drive board. We need to get this resolved ASAP to minimize downtime.

—> Purchase or Repair:
#Prototrak by SHERMAN on 2009-11-04 19:02
There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

—> Purchase or Repair:
#Prototrak by PETER BLAYDEN on 2009-05-09 18:17
Our Prototrak M3 20320R drive isn't working and we need a replacement. Can you provide repair info ASAP? Thank you!

—> Purchase or Repair:
#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by Cesar Mendez on 2009-08-13 02:35
The Prototrak M3 20320R drive is malfunctioning, halting production. Urgent repair needed to get the line running smoothly.

—> Purchase or Repair:
#Prototrak by Nikolas Goulandris on 2009-01-24 05:59
Hi there, I'm reaching out regarding the Prototrak M3 20320R drive unit in need of replacement or repair. Since it's an older unit and we are unsure of the manufacturer, could you please inform us if it's still supported or if replacement parts are available? Thank you.

—> Purchase or Repair:
#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

—> Purchase or Repair:
#Prototrak by Macdonald on 2009-12-03 21:32
The Prototrak M3 20320R drive is malfunctioning. Needs attention ASAP.

—> Purchase or Repair:
#Prototrak by Robert Mendes on 2009-03-09 16:11
Can the Prototrak M3 20320R drive be repaired or bought? Just checking this off my to-do list.

—> Purchase or Repair:
#Prototrak by Antonio-A. Vilaplana on 2009-09-29 15:10
Machine not responding to input commands.

—> Purchase or Repair:
#Prototrak by Bryson on 2009-05-13 06:01
Our Prototrak M3 20320R unit is still down. Please provide assistance

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

—> Purchase or Repair:
#Prototrak by Popovic on 2009-07-05 19:41
Our Prototrak M3 20320R is experiencing a critical drive issue that is significantly impacting our production line. Immediate repair service is needed to restore operations

—> Purchase or Repair:

Contact Us

🚑Shop Location🛠️

Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
🚑 Rush repair shipments only — no walk-ins.

📞Phone

1-336-969-0110

📦Mailing Address🚛

Industrial Electronic Repair
931-E S. Main St #204
Kernersville, NC 27284
📦 Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.