Prototrak Service & Repair Forum

We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair: Ticket Image

— Posted by Björn Steinmann on 2009-05-15

Reply🗨️Ask a New Question Below❓

If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
We offer free estimates and extended warranties on the work performed.
Shipping/Receiving:
Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
Phone: 1-336-969-0110


Recent 217 Comments

#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
Show More
#ProtoTrak by craig stuart on 2013-08-09 14:32
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

—> Purchase or Repair:
#Prototrak by matt arendt on 2009-08-30 07:41
The Prototrak M3 20320R unit related to the drive is currently not working. It's best to consult the maintenance team for proper assistance.

—> Purchase or Repair:
#ProtoTrak by Ahlers on 2013-04-24 21:17
The ProtoTrak Plus 15690 DRO system is malfunctioning, causing a significant slowdown in our production line. Immediate repair is crucial to minimize disruptions and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Maynard on 2009-05-21 20:29
My Prototrak M3 20320R is not responding or moving. Need a technician to repair the drive unit ASAP. Thank you.

—> Purchase or Repair:
#Prototrak by Jeremy Roth on 2009-07-10 16:22
Hi, I'm looking for information on the Prototrak M3 20320R drive unit. We're trying to determine if it's still supported and if replacement parts are available. Please advise on repair options. Thank you.

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by esqijaguzr on 2009-10-15 08:45
Experiencing issues with Prototrak M3 20320R drive unit. Need repairs urgently. Please respond if you can service this industrial equipment. Thank you.

—> Purchase or Repair:
#Prototrak by ERCAN ÖZERCAN on 2009-08-20 01:00
The Prototrak M3 20320R unit is still down. Please respond

—> Purchase or Repair:
#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Robert Mendes on 2009-03-09 16:11
Can the Prototrak M3 20320R drive be repaired or bought? Just checking this off my to-do list.

—> Purchase or Repair:
#Prototrak by Rieckers on 2009-06-07 05:41
The unit labeled 'Prototrak M3 20320R - Drive' in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, acting oddly and not performing its usual tasks.

—> Purchase or Repair:
#Prototrak by Prince Enobong Charl on 2009-09-17 19:53
We experienced downtime due to an issue with the Prototrak M3 20320R drive. Can you provide an update on what happened and when it occurred? We need this information urgently before the next shift starts. Thank you.

—> Purchase or Repair:
#Prototrak by Huan Le on 2009-10-31 12:17
The Prototrak M3 20320R unit related to the drive is not working. Please check it out.

—> Purchase or Repair:
#Prototrak by NECATI on 2009-08-21 00:45
Hello, we continue to experience issues with the Prototrak M3 20320R and urgently require assistance. Please respond

—> Purchase or Repair:
#Prototrak by dave walters on 2009-11-04 20:02
I'm interested in purchasing a Prototrak M3 20320R drive unit. Could you please provide information on pricing and availability? I am hoping to source one quickly. Thank you.

—> Purchase or Repair:
#Prototrak by Schoenung on 2009-08-16 18:33
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Urgent attention and repair service are needed to avoid any further delays.

—> Purchase or Repair:
#Prototrak by chip on 2009-12-20 22:01
Please provide assistance with Prototrak M3 20320R drive issue. Thank you.

—> Purchase or Repair:
#Prototrak by khanfasi on 2009-10-07 05:36
Hello, I need repair info for a defective Prototrak M3 20320R drive. Unable to locate a replacement part. Urgent response needed. Thank you.

—> Purchase or Repair:
#Prototrak by mohit on 2009-04-16 14:12
Could you please provide more details on the Prototrak M3 20320R that you need assistance with? We are looking to determine if this unit is still supported and if replacement parts are available. Any additional information you can provide would be helpful in finding a suitable solution for you. Than…Purchase or Repair: Ticket Image...
Show More
#Prototrak by Gennadiy Kornyukh on 2009-06-20 19:47
My client is experiencing issues with Prototrak M3 20320R drive. Can you provide further assistance or troubleshooting steps? Thank you.

—> Purchase or Repair:
#Prototrak by Bharti on 2009-11-29 11:19
We experienced downtime on the Prototrak M3 20320R due to a drive issue. It happened today during the morning shift, and we need to address it

—> Purchase or Repair:
#Prototrak by DUNG on 2009-04-10 10:02
I need assistance with Prototrak M3 20320R related to the drive issue.

—> Purchase or Repair:
#Prototrak by GERD on 2009-10-07 04:36
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by Angelo Coniglione on 2009-10-25 17:46
The Prototrak M3 20320R unit in the warehouse is exhibiting strange behavior. It is not functioning normally, although I'm not certain what the specific issue is.

—> Purchase or Repair:
#ProtoTrak by ED HAYWARD on 2013-02-23 08:23
Hey team, the ProtoTrak Plus 15690 DRO unit went down mid-shift last night. Please check and fix it as soon as possible. Thanks!

—> Purchase or Repair:
#Prototrak by labounty on 2009-11-29 13:19
Prototrak M3 20320R not responding to jog controls.

—> Purchase or Repair:
#Prototrak by BRYAN FARR on 2009-09-07 00:39
Could you please confirm if the Prototrak M3 20320R is still supported, and if replacement parts are available for this older unit? Thank you.

—> Purchase or Repair:
#Prototrak by Metellus on 2009-06-06 13:45
The Prototrak M3 20320R drive is malfunctioning, affecting the production line. Immediate attention and repair are needed to avoid further disruptions.

—> Purchase or Repair:
#Prototrak by prasanna on 2009-04-05 06:26
The Prototrak M3 20320R is displaying error code E023 and is showing a drive fault. Equipment is currently down, requiring immediate attention for diagnosis and repair.

—> Purchase or Repair:
#ProtoTrak by Ozgur on 2013-08-15 03:01
Can the ProtoTrak Plus 15690 DRO be repaired or replaced? I'm trying to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by geffery on 2009-08-26 22:42
The Prototrak M3 20320R unit in the warehouse is behaving unusually. It's not performing its typical functions and acting weirdly. I need assistance in resolving this issue.

—> Purchase or Repair:
#Prototrak by SHANNON BRUCE on 2009-08-13 07:45
Prototrak M3 20320R issue - drive malfunction affecting production line. Requires urgent repair service intervention.

—> Purchase or Repair:
#Prototrak by Cases on 2009-11-18 14:01
Technical issue with Prototrak M3 20320R drive caused unexpected downtime during the previous shift. Looking for clarification to prevent a recurrence before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Gersom Aburto Amezcu on 2009-03-11 06:11
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#Prototrak by Kamlesh Patel on 2009-02-18 20:29
The Prototrak M3 20320R unit in maintenance is not functioning properly or may be experiencing issues related to the drive.

—> Purchase or Repair:
#Prototrak by zain bin azharr on 2009-11-18 08:51
The Prototrak M3 20320R is malfunctioning, affecting the production line. Urgent repair service needed to address this drive issue

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by pecina on 2009-03-10 06:11
Could you please confirm if the Prototrak M3 20320R is still supported or if there are replacement parts available for it? We are looking for options to repair or replace this older unit. Thank you.

—> Purchase or Repair:
#Prototrak by Strom Thurman on 2009-08-21 13:38
I'm having trouble with the Prototrak M3 20320R drive. It seems like something stopped working properly. I'm not sure about the details, but I believe there might be an issue with the drive functionality.

—> Purchase or Repair:
#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

—> Purchase or Repair:
#Prototrak by Janardan on 2009-08-30 06:41
Unit 20320R is down mid-shift. Drive issue on Prototrak M3. Please follow up during the day shift.

—> Purchase or Repair:
#Prototrak by Haider Abdul Sattar on 2009-08-18 05:31
We experienced unexpected downtime due to issues with the Prototrak M3 20320R drive. This occurred today during the morning shift. Can you provide a quick update on what went wrong and when it can be resolved? Thank you.

—> Purchase or Repair:
#Prototrak by maqsood on 2009-07-03 09:54
One of the drives or boards on the Prototrak M3 20320R just failed. Need urgent attention for repair!

—> Purchase or Repair:
#Prototrak by PETER ARTHUR MENSAH on 2009-04-01 14:31
The Prototrak M3 20320R experienced a drive issue resulting in downtime. This occurred today during the first shift. Can you provide a quick update on the situation before the next shift arrives? Thank you.

—> Purchase or Repair:
#Prototrak by Airworks on 2009-02-07 11:25
Hi there, we're experiencing issues with the drive on our Prototrak M3 20320R. We're in need of a replacement, but we can't find one. Can you please provide us with repair information as soon as possible? Thank you.

—> Purchase or Repair:
#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by FARHAT PARACHA on 2009-05-21 21:29
The Prototrak M3 20320R is displaying error code 203. The drive is not functioning properly, causing equipment downtime. Please advise on next steps for troubleshooting and repair. Thank you.

—> Purchase or Repair:

Contact Us

🚑Shop Location🛠️

Industrial Electronic Repair
145 Rockwell Place Ct
Tobaccoville, NC 27050
🚑 Rush repair shipments only — no walk-ins.

📞Phone

1-336-969-0110

📦Mailing Address🚛

Industrial Electronic Repair
931-E S. Main St #204
Kernersville, NC 27284
📦 Mailing Address (for invoices or shipped repairs)
No walk-ins accepted.