Prototrak Service & Repair Forum

There's an issue with one of the drives or boards on the Prototrak M3 20320R, it just failed.

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— Posted by SHERMAN on 2009-11-04

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If you need your Prototrak unit tested or repaired,
give us a call at 1-336-969-0110.
Estimates are free with an approved repair. Declined or unrepairable units are subject to a $75 evaluation, handling, and standard return-shipping fee. Extended warranties may be available.
Shipping/Receiving:
Industrial Electronic Repair
124 Five Forks Dr PMB #208
King, NC 27021
Phone: 1-336-969-0110


Recent 218 Comments

#Prototrak by Heiko Bron ZS5HB on 2009-02-17 20:15
Do you have a Prototrak M3 20320R drive available for sale or repair? Need to keep production running.

—> Purchase or Repair:
#Prototrak by Gardner on 2009-07-20 00:15
I'm having issues with my Prototrak M3 20320R drive. Looking for a technician who can repair this industrial unit

—> Purchase or Repair:
#Prototrak by luth on 2009-05-02 04:09
We experienced downtime on the Prototrak M3 20320R due to an issue with the drive. The incident occurred during our shift today. Can you provide insight into what went wrong? Your

—> Purchase or Repair:
#Prototrak by Enloe on 2016-04-15 15:29
The Prototrak MX2 15814R is down with a blank DRO screen. Please advise on next steps to troubleshoot and repair. Thank you.

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#Prototrak by mangesh shanbhag on 2009-10-09 09:49
The Prototrak M3 20320R drive is malfunctioning, causing a major production slowdown. Urgent repair service needed to resolve this issue

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#Prototrak by Shiva Dhanapal on 2009-03-19 20:01
The Prototrak M3 20320R drive unit is not working.

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#Prototrak by Jim Vezina on 2009-11-24 23:52
Prototrak M3 20320R down, error code 203. Drive malfunction. Need immediate assistance.

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#Prototrak by mick Sharman on 2009-03-10 17:11
The Prototrak M3 20320R drive unit is not functioning properly. Maintenance team has asked for assistance with troubleshooting and fixing the issue.

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#ProtoTrak by chandana on 2013-03-25 07:32
Our ProtoTrak Plus 15690 unit is still not working. We need immediate assistance. Please reply

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#Prototrak by Björn Steinmann on 2009-05-15 10:24
We experienced downtime with the Prototrak M3 20320R due to a drive issue earlier today. Can you provide a quick update on what happened and the next steps before the next shift comes in? Thanks.

—> Purchase or Repair:
#Prototrak by Paul Drudge on 2009-10-25 15:46
Prototrak M3 20320R showing "Drive Fault" error.

—> Purchase or Repair:
#Prototrak by Nathangloni on 2009-07-23 17:55
The Prototrak M3 20320R drive is malfunctioning, impacting our production line. We need urgent repair service to address this issue

—> Purchase or Repair:
#Prototrak by Chomen on 2009-05-13 17:54
The Prototrak M3 20320R drive unit isn't working. Please check it out.

—> Purchase or Repair:
#Prototrak by John Chekaway on 2009-01-23 10:31
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to resolve this issue and check it off my to-do list.

—> Purchase or Repair:
#Prototrak by Gilbert News on 2009-12-15 07:27
Can the Prototrak M3 20320R drive be repaired or replaced? I'm looking to check this off my to-do list.

—> Purchase or Repair:
#Prototrak by bob johnston on 2009-09-02 10:39
I'm experiencing an issue with the Prototrak M3 20320R drive. It seems like something has stopped working, and I'm unsure why. Any guidance or assistance would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by mcilwain on 2009-06-03 22:56
Hello, we have a Prototrak M3 20320R that stopped working. We need repair information or a replacement part. Could you please provide repair details as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by khanzad hotel on 2009-12-21 06:27
The Prototrak M3 20320R drive is not working as reported by someone in the shop.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-09-01 22:31
We experienced unexpected downtime on the Prototrak M3 20320R due to a drive issue. This occurred at 930 AM today. Can you provide a quick answer before the next shift arrives?

—> Purchase or Repair:
#Prototrak by Kenny on 2009-04-30 17:40
I'm currently experiencing an issue with the Prototrak M3 20320R drive. It seems to have stopped working, and I'm unsure of the exact cause. Any assistance or advice on troubleshooting would be greatly appreciated.

—> Purchase or Repair:
#Prototrak by jadhav on 2009-11-16 21:17
Prototrak M3 20320R drive issue.

—> Purchase or Repair:
#Prototrak by william deghetto on 2009-08-18 06:31
Could you please provide repair information for a Prototrak M3 20320R drive? Our equipment is down, and we urgently need a replacement. Your quick response is greatly appreciated. Thank you.

—> Purchase or Repair:
#Prototrak by Cardona on 2009-11-15 02:37
Could you please let me know if you have a Prototrak M3 20320R available for sale or repair? Our unit is currently down and we need to get production up and running. Thank you.

—> Purchase or Repair:
#Prototrak by martin stacy on 2009-03-23 15:40
Hi there, I'm interested in purchasing a Prototrak M3 20320R for our team. Could you please provide information on pricing and availability? We are hoping to source one quickly. Thank you!

—> Purchase or Repair:
#Prototrak by Mike Carnes on 2009-10-03 02:07
Can you please confirm if the Prototrak M3 20320R is still supported and if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Alfred on 2009-10-27 07:14
The Prototrak M3 20320R drive or board just failed, need immediate attention! Requesting tech support to address the issue ASAP.

—> Purchase or Repair:
#Prototrak by Sitinjak on 2009-03-29 02:00
Hello, I am interested in the Prototrak M3 20320R model and want to inquire about its pricing and availability. My team suggested reaching out to you regarding this unit. I am looking to source one quickly, so any information you can provide would be greatly appreciated. Thank you. —> …Purchase or Repair: Ticket Image...
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#Prototrak by Salas on 2009-12-21 07:27
Could you please confirm if the Prototrak M3 20320R is still supported or if replacement parts are available for this unit? Thank you.

—> Purchase or Repair:
#Prototrak by Ersin Ak on 2009-06-09 10:29
The Prototrak M3 20320R drive unit is not working.

—> Purchase or Repair:
#ProtoTrak by hardi on 2013-08-04 06:32
Our ProtoTrak Plus 15690 DRO unit is malfunctioning, affecting our production line. Immediate repair service is urgently needed to minimize downtime and resume operations swiftly.

—> Purchase or Repair:
#Prototrak by Harkati on 2009-03-07 19:02
I'm experiencing some issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not exactly sure what the problem is. Any assistance or insight would be greatly appreciated.

—> Purchase or Repair:
#ProtoTrak by Brigido on 2013-08-07 04:32
I'm reaching out regarding ProtoTrak Plus 15690, which is a DRO unit. My client is in need of some assistance with this part. Can you please provide some information on repair options? Thank you.

—> Purchase or Repair:
#Prototrak by Okorigwe on 2009-10-02 23:07
The Prototrak M3 20320R drive unit in the warehouse is exhibiting abnormal behavior. It is not functioning as it normally does, displaying unusual and erratic actions.

—> Purchase or Repair:
#Prototrak by Curt Nunier on 2009-03-10 22:11
Hello, the Prototrak M3 20320R unit is still out of commission. Please provide an update or schedule a technician to address this issue

—> Purchase or Repair:
#Prototrak by don keating on 2009-09-11 12:22
Can you please provide assistance with Prototrak M3 20320R drive issue? Thank you.

—> Purchase or Repair:
#Prototrak by DUNG on 2009-04-10 10:02
I need assistance with Prototrak M3 20320R related to the drive issue.

—> Purchase or Repair:
#Prototrak by Cai on 2009-11-24 16:15
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#Prototrak by Aboua Guy serge on 2009-08-01 18:02
The unit labeled Prototrak M3 20320R in the warehouse is exhibiting unusual behavior in its drive function. It is not acting as it usually does.

—> Purchase or Repair:
#Prototrak by Caroca on 2009-10-15 18:16
The Prototrak M3 20320R is displaying Error Code 54D. Equipment is not responding to any commands and Drive status light is not illuminated. Need immediate repair assistance.

—> Purchase or Repair:
#Prototrak by ricardo torres on 2009-10-24 18:37
I'm experiencing issues with the Prototrak M3 20320R drive. It seems like something has stopped working, but I'm not entirely sure what the problem might be. Please help troubleshoot and resolve the issue.

—> Purchase or Repair:
#Prototrak by Beerman on 2009-01-09 23:03
Hello, this is a quick message to inform you that the Prototrak M3 20320R experienced a drive issue causing downtime during the current shift. Please advise on the necessary actions to address this before the next shift begins. Thank you.

—> Purchase or Repair:
#Prototrak by Gamil on 2009-04-30 03:01
Hello, we have a Prototrak M3 20320R with a drive issue. We need repair info urgently. Can you please provide assistance as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by gary franklin on 2009-06-26 04:21
Prototrak M3 20320R drive failure.

—> Purchase or Repair:
#Prototrak by Roy Snelgrove on 2009-10-02 22:07
The Prototrak M3 20320R drive is not working.

—> Purchase or Repair:
#ProtoTrak by hadi on 2013-08-07 03:32
We haven't yet received a response regarding the ProtoTrak Plus 15690. The unit is still down and we require assistance

—> Purchase or Repair:
#Prototrak by Beier on 2009-09-11 13:22
Hello, we have a Prototrak M3 20320R drive that needs servicing. Can you please provide information on troubleshooting and repairing this part as soon as possible? Thank you.

—> Purchase or Repair:
#Prototrak by feetsRopbob on 2009-11-23 02:47
We experienced downtime with Prototrak M3 20320R due to issues with the drive. This occurred earlier today during the morning shift. Can you quickly provide some insight into what might have caused this and how we can prevent it in the future? Appreciate your assistance.

—> Purchase or Repair:
#Prototrak by JACK L FEAK on 2016-06-02 00:22
Prototrak MX2 15814R not displaying any data on the DRO screen.

—> Purchase or Repair:
#Prototrak by Collins Williams on 2009-12-18 20:06
The Prototrak M3 20320R is displaying error code E416, indicating a drive communication issue. The machine is currently non-operational, and we require immediate assistance to diagnose and resolve this problem. Thank you.

—> Purchase or Repair:
#Prototrak by Gary Hall on 2009-08-03 12:40
Prototrak M3 20320R is displaying "Drive Fault" error message.

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